Decision search
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Leeds City Council (24 011 620)
Statement Closed after initial enquiries Private housing 03-Oct-2024
Summary: We will not investigate this complaint about the Council owned property next door damaging the complainant’s property. This is because we have no remit to consider complaints about the management of social housing.
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Manchester City Council (24 011 642)
Statement Closed after initial enquiries Parking and other penalties 03-Oct-2024
Summary: We will not investigate Mr B’s complaint that the Council wrongly issued him with a Penalty Charge Notice for an alleged parking contravention. This is because it was reasonable for Mr B to put in formal representations, and if needed, put in an appeal to the Traffic Penalty Tribunal.
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Worcestershire County Council (24 011 677)
Statement Closed after initial enquiries Other 03-Oct-2024
Summary: We will not investigate this complaint alleging a confidentiality breach of data and also a claim for damages. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. This is because it is reasonable to expect the complainant to go to court and the Information Commissioner is better placed to consider the alleged data breach.
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East Hampshire District Council (24 009 695)
Statement Closed after initial enquiries Councillor conduct and standards 03-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault.
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Salford City Council (24 009 749)
Statement Closed after initial enquiries Highway repair and maintenance 03-Oct-2024
Summary: We will not investigate this complaint about land maintenance as there is insufficient evidence of fault by the Council and it is unlikely we could achieve the outcome the complainant seeks.
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London Borough of Bexley (24 009 753)
Statement Not upheld Trading standards 03-Oct-2024
Summary: X complained about the Council’s decision to end its investigation into health and safety matters on the site next to X’s home. We found no fault in the way the Council made its decision.
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London Borough of Lambeth (24 009 991)
Statement Closed after initial enquiries Parking and other penalties 03-Oct-2024
Summary: We will not investigate this complaint about Penalty Charge Notices for parking contraventions. It was reasonable for Ms X to use her statutory right of appeal to London Tribunals.
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Ipswich Borough Council (24 007 641)
Statement Closed after initial enquiries Allocations 03-Oct-2024
Summary: We will not investigate this complaint about the suitability of accommodation provided by the Council to end the complainant’s homelessness. This is because the complainant could reasonably appeal the housing decision in county court under the statutory appeals procedure.
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Birmingham City Council (24 007 977)
Statement Closed after initial enquiries Parking and other penalties 03-Oct-2024
Summary: We cannot investigate Mr X’s complaint that the Council issued and then reissued two penalty charge notices to his previous address. This is because Mr X has challenged the Council’s actions with the Traffic Enforcement Centre, which is part of Northampton County Court. We will not investigate Mr X’s complaint about the Council’s refusal to cancel one of the penalty charge notices because it would have been reasonable for him to use his right of appeal to the Traffic Penalty Tribunal.
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London Borough of Lambeth (24 008 532)
Statement Closed after initial enquiries Council tax 03-Oct-2024
Summary: We will not investigate this complaint about council tax liability. It is reasonable for Miss X to use her statutory right of appeal to the Valuation Tribunal.