Decision search
Your search has 50691 results
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Southampton City Council (24 008 601)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council not maintaining a park area to the front of her property. This is because there is no sign of fault by the Council.
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West Sussex County Council (24 008 673)
Statement Closed after initial enquiries Highway repair and maintenance 02-Oct-2024
Summary: We will not investigate this complaint about highway maintenance because the courts are better placed to consider the complaint.
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Redcar & Cleveland Council (24 008 688)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate Mr X’s complaint about the actions of a Council officer. The Council has apologised for any distress caused by their actions, which is an appropriate remedy. An investigation would not achieve anything more.
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Colchester City Council (24 008 779)
Statement Closed after initial enquiries Leisure and culture 02-Oct-2024
Summary: We will not investigate this complaint about the Council testing its fire evacuation procedures. There is no remaining unremedied injustice because of the actions the Council has already taken and in any case, we cannot award compensation for personal injury.
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Essex County Council (24 009 467)
Statement Upheld Special educational needs 02-Oct-2024
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Slough Borough Council (24 007 272)
Statement Closed after initial enquiries Special educational needs 02-Oct-2024
Summary: We cannot investigate Mr X’s complaint about the school allocated to his child. This is because he has used his right of appeal to a tribunal. We will not investigate the Council’s handling of the matter. Any fault causing injustice is not significant enough to justify our involvement.
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London Borough of Sutton (24 007 285)
Statement Closed after initial enquiries Allocations 02-Oct-2024
Summary: We will not investigate this complaint about the Council placing Miss X in temporary accommodation which she says is unsuitable. It was reasonable for her to ask for a statutory review of the decision and she had a further right of appeal to the courts once this was decided.
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Kent County Council (24 007 322)
Statement Closed after initial enquiries Child protection 02-Oct-2024
Summary: We cannot investigate this complaint about the Council’s involvement in the care and contact arrangements of a child. This is because the matter has either been considered in court or could reasonably be raised in court.
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London Borough of Tower Hamlets (24 007 330)
Statement Closed after initial enquiries Allocations 02-Oct-2024
Summary: We will not investigate this complaint about the Council’s failure to move a tenant from a social housing tenancy due to disrepair. We cannot investigate complaints about tenancy management and disrepair by social housing landlords.
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Hertfordshire County Council (24 007 336)
Statement Closed after initial enquiries Trees 02-Oct-2024
Summary: We will not investigate this complaint about an overgrown tree next to the complainant’s property. The Council has proposed action which is a satisfactory way to address the matter, and it is reasonable to expect the complainant to pursue a court remedy for any damage to his property.