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  • Surrey Heath Borough Council (24 008 664)

    Statement Upheld Planning applications 05-Nov-2024

    Summary: We will not investigate this complaint about the Council’s failure to tell the complainant of a planning application as it should have done. The Council has already apologised for this and explained the complainant’s objections to the plans would not have changed its decision. This is an acceptable remedy to the complaint. We are satisfied the Council considered the impact of the development on Mr X’s property and further investigation will not lead to a different outcome.

  • Kirklees Metropolitan Borough Council (24 010 106)

    Statement Closed after initial enquiries Planning applications 05-Nov-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s grant of planning permission for an extension to his neighbour’s property as there is not enough evidence of fault affecting its decision. Mr X says the Council owns the property but we cannot investigate any complaint about its management of social housing and will not investigate whether the construction of the extension breaches Mr X’s right of access to his property. This is because the issue is a private civil matter and it would be reasonable for him to take it to court.

  • London Borough of Waltham Forest (24 010 234)

    Statement Closed after initial enquiries Planning applications 05-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision not to act against an alleged breach of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.

  • North York Moors National Park Authority (24 010 878)

    Statement Closed after initial enquiries Planning applications 05-Nov-2024

    Summary: We will not investigate this complaint about the conduct of the Authority’s planning officers. This is because it is unlikely we would find fault or that an investigation could add to the Authority’s response.

  • Blackburn with Darwen Council (24 009 208)

    Statement Closed after initial enquiries Child protection 05-Nov-2024

    Summary: We will not investigate this complaint that the Council failed to take reasonable steps to inform the complainant of the death of his children’s mother, or to ensure that he was subsequently involved in matters relating to his children’s welfare. This is because we would not add anything significant to the investigation which has already been carried out.

  • Sheffield City Council (24 009 331)

    Statement Closed after initial enquiries Special educational needs 05-Nov-2024

    Summary: We will not investigate this complaint about the Council refusing Mr X’s request his child be taught out of year group. If Mr X wanted to challenge the Council’s decision, then it was reasonable for him to appeal to the First-tier Tribunal (Special Educational Needs and Disability).

  • Thanet District Council (24 009 339)

    Statement Closed after initial enquiries Other 05-Nov-2024

    Summary: We will not investigate this complaint about how the Council dealt with a report of dangerous dogs. This is because the complaint is made late, and I see no good reason to exercise discretion and investigate it now.

  • Epping Forest District Council (24 009 404)

    Statement Closed after initial enquiries Noise 05-Nov-2024

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s complaints of noise nuisance. This is because past events fall outside our jurisdiction due to the passage of time and there is insufficient evidence of fault to warrant an investigation in relation to more recent events.

  • Kent County Council (24 009 423)

    Statement Closed after initial enquiries Safeguarding 05-Nov-2024

    Summary: We will not investigate this complaint about the Council’s safeguarding investigation which may relate to Mrs X. The matter is currently ongoing, and we could not come to sound conclusions at this time. It is open to Mrs X to complain to us after investigations have reached a conclusion, if necessary.

  • London Borough of Islington (24 009 566)

    Statement Closed after initial enquiries Allocations 05-Nov-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his re-housing application. There is insufficient evidence of fault to warrant an investigation.

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