Decision search
Your search has 49843 results
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Reading Borough Council (24 007 965)
Statement Closed after initial enquiries School transport 05-Nov-2024
Summary: We will not investigate this complaint about the Council’s school transport policy, allegations of sub-contracting, and issues with the taxi-driver leaving her child unsupervised and leaving her before she was received into the care of an adult. We consider further investigation will not add to that carried out by the Council. Nor would it lead to a different outcome.
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Kent County Council (24 011 121)
Statement Closed after initial enquiries Other 05-Nov-2024
Summary: We will not investigate Mr X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider his complaint until it has received confirmation that the ongoing court proceedings have concluded.
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Statement Closed after initial enquiries Council tax 05-Nov-2024
Summary: We will not investigate this complaint that Ms X wrongly received letters from the Council’s enforcement agents about someone else’s council tax debt as any alleged Council fault did not cause Ms X a level of injustice that would justify our further involvement.
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Bristol City Council (24 011 293)
Statement Closed after initial enquiries Planning applications 05-Nov-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her planning application and its handling of the matter. It is reasonable for Mrs X to appeal to the Planning Inspectorate thereby placing the matter outside our jurisdiction.
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Birmingham City Council (24 011 402)
Statement Closed after initial enquiries Parking and other penalties 05-Nov-2024
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice it issued to Mr X. This is because there is insufficient evidence of fault or fault causing a significant injustice to Mr X and Mr X had the right to challenge the notice via an appeal to an independent tribunal.
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Cumberland Council (24 011 631)
Statement Closed after initial enquiries Highway repair and maintenance 05-Nov-2024
Summary: We will not investigate this complaint about highway maintenance because further investigation would not lead to a different outcome and there is no worthwhile outcome achievable by our investigation.
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Gateshead Metropolitan Borough Council (24 011 691)
Statement Closed after initial enquiries Refuse and recycling 05-Nov-2024
Summary: We will not investigate Miss X’s complaint. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Stoke-on-Trent City Council (24 008 509)
Statement Closed after initial enquiries Other 05-Nov-2024
Summary: We will not investigate this complaint about Business rates liability because it is a matter for the courts.
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Erewash Borough Council (24 008 573)
Statement Upheld Refuse and recycling 05-Nov-2024
Summary: We will not investigate this complaint about problems with the assisted bin collection service. This is because the problem has been resolved.
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London Borough of Harrow (24 008 643)
Statement Closed after initial enquiries Other 05-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council adding his property to the Council Tax valuation list. This is because the decision was made by the Valuation Office Agency, rather than the Council, and it would be reasonable for Mr X to appeal against the decision to the Valuation Tribunal.