Decision search
Your search has 56567 results
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London Borough of Haringey (25 009 145)
Statement Closed after initial enquiries Parking and other penalties 19-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Mr X to use his right of appeal.
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Birmingham City Council (25 009 167)
Statement Closed after initial enquiries Other 19-Oct-2025
Summary: We will not investigate Mr X’s complaint about a Freedom of Information Request. It would be reasonable for Mr X to raise his concerns with the Information Commissioner’s Office.
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Southend-on-Sea City Council (25 009 334)
Statement Closed after initial enquiries Other 19-Oct-2025
Summary: We will not investigate this complaint about the Council’s maintenance of a car park. The claimed injustice is not significant enough to warrant our involvement.
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Cambridgeshire County Council (25 003 103)
Statement Upheld Special educational needs 17-Oct-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for the complainant’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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Wiltshire Council (25 006 649)
Statement Closed after initial enquiries Special educational needs 17-Oct-2025
Summary: We will not investigate this complaint that the Council failed to make educational provision for the complainant’s child while she was unable to attend school. There is insufficient evidence of fault on the Council’s part to warrant our intervention.
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Worcestershire County Council (25 014 976)
Statement Closed after initial enquiries Highway repair and maintenance 16-Oct-2025
Summary: We will not investigate Mr B’s complaint that his property has been damaged by Council-owned trees. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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Statement Closed after initial enquiries Council tax 16-Oct-2025
Summary: We will not investigate this complaint about council tax banding. This is because we cannot investigate the decision made by the Valuation Office Agency.
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Southend-on-Sea City Council (25 016 294)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2025
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged parking contravention. This is because it was reasonable for Mr B to put in an appeal to the Traffic Penalty Tribunal.
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Solihull Metropolitan Borough Council (25 009 588)
Statement Closed after initial enquiries Highway repair and maintenance 16-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council failing to maintain a road where he lives. It is reasonable for Mr X to apply to court for an order requiring the Council to repair the road.
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Evedale Care Limited (25 011 429)
Statement Closed after initial enquiries Residential care 16-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Care Provider’s actions following his mother’s death. The Care Provider investigated his concerns, upheld parts of the complaint, issued an apology, and took steps to improve its service. We could not add to the Care Provider’s response by investigating the matter further. It is also reasonable for Mr X to report the missing items to the police and pursue a claim in court.