Decision search
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Pudsey Grammar School (25 008 567)
Statement Not upheld School admissions 19-Oct-2025
Summary: We have ended our investigation into Mrs X’s complaint about how Pudsey Grammar School dealt with her appeal for her child, W, to have a place at the school. That is because W now has a place, so any fault did not cause a significant personal injustice.
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Adur District Council (25 006 298)
Statement Closed after initial enquiries Antisocial behaviour 19-Oct-2025
Summary: We will not investigate this complaint about the Council serving a community protection order for causing fear and injury in the community. Miss X says the Council failed to consider her mental health vulnerability and that she was not given assistance in how to appeal the notice.
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Kingston Upon Hull City Council (25 006 465)
Statement Closed after initial enquiries Child protection 19-Oct-2025
Summary: We will not investigate this complaint about Mr X’s contact with children’s services. The complaint is late, and there are no good reasons why we should consider it. Additionally, the Information Commissioner’s Office is better placed to consider his complaint about a Subject Access Request.
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Durham County Council (25 006 651)
Statement Closed after initial enquiries Charging 19-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to charge Mrs Y for residential care services. This is because the complaint is late and there is no good reason to investigate it now.
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Barnsley Metropolitan Borough Council (25 006 704)
Statement Closed after initial enquiries Other 19-Oct-2025
Summary: We will not investigate this complaint about the conduct of a Council social worker. There is another body better placed to consider the complaint.
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Milton Keynes Council (25 006 793)
Statement Closed after initial enquiries Other 19-Oct-2025
Summary: We cannot investigate Mr X’s complaint about toilet facilities at train and bus stations or private parking fines. The actions he complains about are not an administrative function of the Council.
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Fenland District Council (25 006 921)
Statement Closed after initial enquiries Trees 19-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the Council not maintaining trees on land near her garage, and how it dealt with her reports and complaint. Mrs X’s core complaint is a dispute between her and the Council about legal liability for damage to her property. It would not be unreasonable for her to make a liability claim to the Council’s insurer, then to court if required. We do not investigate councils’ correspondence and complaint handling where we are not investigating the core matter giving rise to the complaint.
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Royal Borough of Greenwich (25 007 149)
Statement Closed after initial enquiries Safeguarding 19-Oct-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to carry out a needs assessment or provide her with support. This is because it is unlikely we could achieve anything worthwhile because any safeguarding concerns would be investigated by the council for the area she lives in.
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Newcastle upon Tyne City Council (25 008 784)
Statement Closed after initial enquiries Refuse and recycling 19-Oct-2025
Summary: We will not investigate Mrs X’s complaint about advice she was given on a refuse issue during a telephone call with the Council. This is because we could not add to the response already provided via the Council’s previous investigation of the matter.
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Kingston Upon Hull City Council (25 008 991)
Statement Closed after initial enquiries Street furniture and lighting 19-Oct-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigating.