Decision search
Your search has 56567 results
-
West Northamptonshire Council (25 005 613)
Statement Closed after initial enquiries Special educational needs 16-Oct-2025
Summary: We will not investigate Miss X’s complaint that the Council delayed naming a school in her child’s Education Health and Care Plan. This is because it was reasonable for Miss X to have appealed to a tribunal.
-
Gateshead Metropolitan Borough Council (25 005 830)
Statement Upheld Child protection 16-Oct-2025
Summary: We have upheld Miss X’s complaint about the Council’s refusal to consider her complaints under the statutory procedure for children’s social care. The Council has now agreed to investigate Miss X’s complaint under the statutory procedure. This provides a proportionate remedy for the injustice caused.
-
North Northamptonshire Council (25 006 030)
Statement Closed after initial enquiries Allocations 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
-
Essex County Council (25 006 074)
Statement Upheld Special educational needs 16-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
London Borough of Hackney (25 007 203)
Statement Upheld Refuse and recycling 16-Oct-2025
Summary: We will not investigate Mr X’s complaint that the Council repeatedly failed to collect his refuse bins. The Council has already acknowledged there has been fault and has taken the appropriate steps to put the problem right and remedy any injustice experienced by Mr X. Further investigation would achieve nothing meaningful.
-
London Borough of Hackney (25 008 534)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because Mr X was not liable for the penalty charge notice and his injustice stems from his agreement with the registered keeper of the vehicle, rather than any action or fault by the Council.
-
Nottinghamshire County Council (25 006 215)
Statement Closed after initial enquiries Charging 16-Oct-2025
Summary: We will not investigate this complaint about an alleged late request for payment of care fees by the Council. There is not enough evidence of fault by the Council causing injustice to Mrs X to warrant our further involvement.
-
Leeds City Council (25 006 327)
Statement Closed after initial enquiries Child protection 16-Oct-2025
Summary: We will not investigate Miss X’s complaint about the Council’s actions following a safeguarding incident involving her family. The Council has already apologised that its initial contact and communication was not in line with best practice. Further investigation is unlikely to achieve anything more.
-
London Borough of Enfield (25 006 445)
Statement Closed after initial enquiries Allocations 16-Oct-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation provided by the Council because it is late. There are no good reasons to apply our discretion to investigate the issue now.
-
Thanet District Council (25 006 578)
Statement Closed after initial enquiries Enforcement 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s approval of a planning application or its actions following a report of a breach of planning control. We have not seen enough evidence of fault in the Council’s actions.