Decision search
Your search has 56567 results
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Warrington Council (25 006 660)
Statement Closed after initial enquiries Charging 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s delay in completing its financial assessment of Mrs Y. This is because the delay has not caused significant enough injustice to justify our involvement.
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London Borough of Newham (25 006 933)
Statement Closed after initial enquiries Adoption 16-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of information related to her adopted children and its previous decision on her earlier complaint. Part of the complaint has already been considered and decided. The remaining matters concern data handling issues which are for the Information Commissioner’s Office (ICO) to consider, or have not caused Mrs X a significant enough injustice
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London Borough of Harrow (25 007 056)
Statement Closed after initial enquiries Transport 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse to renew Mr X’s blue badge. This is because there is insufficient evidence of fault by the Council.
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Transport for London (25 009 101)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2025
Summary: We cannot investigate this complaint about a penalty charge notice. This is because Mrs X has used her right of appeal to London Tribunals.
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Transport for London (25 009 267)
Statement Upheld Parking and other penalties 16-Oct-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because we are satisfied with the actions an organisation has taken.
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Leicester City Council (25 005 006)
Statement Closed after initial enquiries Charging 16-Oct-2025
Summary: We will not investigate Mrs X’s complaint. We are unlikely to find the Council acted with fault or add anything more to their previous investigation.
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Wakefield Metropolitan District Council (25 005 928)
Statement Closed after initial enquiries Residential care 16-Oct-2025
Summary: We will not investigate this complaint about the care Mr X’s mother in law received at her care home before she passed away in September 2023. This is because the complaint is late and there are no good reasons to consider it now.
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Bournemouth, Christchurch and Poole Council (25 016 160)
Statement Closed after initial enquiries Allocations 15-Oct-2025
Summary: We will not investigate this complaint about an application to join the Council’s housing register. There is not enough evidence of fault by the Council as it has assessed Ms B’s application in line with its policy, considered whether to grant an exception, and properly explained its decision. Ms B struggled to send information in time, but there is not evidence of a significant enough injustice to justify an investigation.
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West Berkshire Council (25 009 428)
Statement Closed after initial enquiries Refuse and recycling 15-Oct-2025
Summary: We will not investigate this complaint about the introduction of a garden waste collection fee based on council tax banding. There is not enough injustice to warrant an investigation.
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Manchester City Council (25 010 324)
Statement Closed after initial enquiries Transport 15-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to increase charges for its transport service. Mr X has not sustained a personal injustice due to this. In addition, an investigation would be unlikely to find fault in the Council’s actions.