Decision search
Your search has 57133 results
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Darlington Borough Council (25 019 733)
Statement Closed after initial enquiries Child protection 16-Apr-2026
Summary: We cannot investigate Miss X’s complaint about evidence the Council provided to the court in proceedings relating to her children. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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West Sussex County Council (25 019 778)
Statement Closed after initial enquiries Child protection 16-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of safeguarding concerns about her daughter. This is because there is no sign of fault in the Council’s decision not to consider her complaint via its complaints procedure whilst there are ongoing family court proceedings.
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Walsall Metropolitan Borough Council (25 019 782)
Statement Closed after initial enquiries Child protection 16-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the social worker allocated to her grandchildren’s case which is subject to ongoing care proceedings. This is because there is no sign of fault in the Council’s decision not to consider the complaint whilst there are ongoing court proceedings.
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London Borough of Tower Hamlets (25 020 627)
Statement Closed after initial enquiries Other 16-Apr-2026
Summary: We will not investigate Ms X’s complaint about historical safeguarding failures by the Council. Her complaint is late, and an investigation by us would not achieve anything worthwhile.
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Transport for London (25 020 823)
Statement Closed after initial enquiries Other 16-Apr-2026
Summary: We will not investigate this complaint about the conduct of a Transport for London officer and the decision to issue Ms X a penalty fare.
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London Borough of Croydon (25 021 038)
Statement Upheld Council tax 16-Apr-2026
Summary: We will not investigate this complaint about a council tax recovery matter. This is because the Council has taken appropriate action. We cannot investigate court action.
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Liverpool City Council (25 021 112)
Statement Closed after initial enquiries Council tax 16-Apr-2026
Summary: We will not investigate this complaint about council tax banding delays and recovery action. This is because the banding delay complaint is late. There is not enough evidence of fault or significant injustice in other matters to warrant our involvement.
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London Borough of Hounslow (25 003 635)
Statement Upheld Special educational needs 15-Apr-2026
Summary
Mr X complained about misleading information received from the Council which had led to the change of his daughter’s (Y) school. He also complained about insufficient support in Y’s new school.
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London Borough of Barking & Dagenham (25 021 807)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because Mr Y has already approached the court about the same matter or the issues could reasonably be mentioned as part of legal proceedings.
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Transport for London (25 022 382)
Statement Closed after initial enquiries Other 15-Apr-2026
Summary: We cannot investigate this complaint about the Authority’s actions relating a commercial dispute and how it addressed that. The complaint is late and there are no good reasons why it could not have been made to us sooner.