Decision search
Your search has 57133 results
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Birmingham City Council (25 025 120)
Statement Closed after initial enquiries Other 15-Apr-2026
Summary: We will not investigate Mr X’s complaint about business rates liability. We do not have the power to investigate matters that have been decided by a court.
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Bracknell Forest Council (25 029 381)
Statement Closed after initial enquiries Other 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s recording, handling and use of information concerning Mrs X. This is because the complaint is late and there are no good reasons to exercise discretion to consider it now. In addition, there is another body better placed to consider the outcome Mrs X seeks.
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Statement Closed after initial enquiries Parking and other penalties 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s refusal to withdraw a parking penalty. It was reasonable for Mrs X to use the statutory appeals procedure offered by the legislation to challenge the penalty.
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London Borough of Southwark (25 031 792)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2026
Summary: We will not investigate this complaint about the Council issuing a parking penalty for parking without a permit in a restricted zone. It was reasonable for Miss X to appeal to the Adjudicator at the London Tribunals.
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Lincolnshire County Council (25 032 080)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2026
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice issued by the Council for an alleged parking contravention. This is because it was reasonable for Mr B to put in an appeal to the Traffic Penalty Tribunal.
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Statement Closed after initial enquiries Parking and other penalties 15-Apr-2026
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged parking contravention. This is because it was reasonable for Mr B to follow the statutory representations and appeal process.
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Manchester City Council (25 002 068)
Statement Closed after initial enquiries Other 15-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a business rate account. The complaint is late and there is no good reason to investigate now.
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Cambridgeshire County Council (25 003 558)
Statement Not upheld Transition from childrens services 15-Apr-2026
Summary: There is no evidence of fault by the Council that has caused significant injustice.
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Wigan Metropolitan Borough Council (25 007 061)
Statement Upheld Other 15-Apr-2026
Summary: Mr and Ms X complained about how the Council dealt with a high hedge and tree in their garden. Mr and Ms X said this distressed and frustrated them. There was fault in the way the Council delayed issuing remedial notices and communication and complaint handling was poor. This frustrated Mr and Ms X. The Council has already apologised but also agreed to make a financial payment.
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Oakland Primecare Limited (25 007 073)
Statement Not upheld Residential care 15-Apr-2026
Summary: We have ended this investigation about the care provided to Mr F at a Care Home. This is because further investigation would not lead to a different outcome and we could not add to any previous investigations carried out.