Decision search
Your search has 57133 results
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Cambridgeshire County Council (25 015 993)
Statement Closed after initial enquiries Residential care 16-Apr-2026
Summary: Mrs A complained about the care provided to her mother, Mrs B, before her death at Woodlands Care Centre. We will not investigate this complaint because it is unlikely we can add anything more to the investigation already carried out by the organisation.
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Woodlands Care Centre (RCH Care Homes) (25 015 993a)
Statement Closed after initial enquiries Other 16-Apr-2026
Summary: Mrs A complained about the care provided to her mother, Mrs B, before her death at Woodlands Care Centre. We will not investigate this complaint because it is unlikely we can add anything more to the investigation already carried out by the organisation.
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Derbyshire County Council (25 019 065)
Statement Closed after initial enquiries Child protection 16-Apr-2026
Summary: We cannot investigate this complaint about the Council’s children’s services involvement with Miss X’s family. The law does not allow us to investigate matters which have been subject to court proceedings. In any case, Miss X’s complaint is late and there are no good reasons for us to exercise discretion to consider any parts of the complaint that could be separable from court proceedings.
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City of Wolverhampton Council (25 019 359)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Apr-2026
Summary: We will not investigate this complaint about a ‘right to buy’ application. It is reasonable to expect Mr X to take court action.
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Stratford-on-Avon District Council (25 019 548)
Statement Closed after initial enquiries Refuse and recycling 16-Apr-2026
Summary: We cannot investigate Mr X’s complaint about the Council changing the frequency of bin collections. This issue affects all or most residents in the area and so the law says we cannot investigate. We will not investigate Mr X’s complaint about the Council refusing to offer extra bin capacity as a reasonable adjustment because there is not enough evidence of fault to warrant our involvement.
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London Borough of Waltham Forest (24 022 506)
Statement Not upheld Assessment and care plan 16-Apr-2026
Summary: The Council was not at fault for deciding not to carry out a new assessment of Mr X’s care and support needs. It was entitled to decide Mr X’s needs had not changed since its last assessment and refer him to the NHS for further support.
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Westminster City Council (24 022 899)
Statement Closed after initial enquiries Domiciliary care 16-Apr-2026
Summary: We will not investigate this complaint about failure in adult social care support at home. This is because we cannot achieve the outcome he wants and there is no worthwhile outcome achievable by our investigation.
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London Borough of Croydon (25 000 438)
Statement Not upheld Enforcement 16-Apr-2026
Summary: The Council was not at fault. The Council acted in line with the planning enforcement process we would expect about a breach of planning control relating to a housing development Mr X lived on.
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London Borough of Hounslow (25 016 624)
Statement Closed after initial enquiries Planning applications 16-Apr-2026
Summary: We will not investigate this complaint about how the Council handled a planning application. This is because we are unlikely to find fault with the Council. The complainant has also not suffered significant injustice.
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Gateshead Metropolitan Borough Council (25 016 979)
Statement Closed after initial enquiries Noise 16-Apr-2026
Summary: We cannot investigate Mr X’s complaint about how the Council responded to his request to use reports in court action. This is because we cannot investigate matters about the start of court action, or what happened in court.