Decision search
Your search has 57133 results
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London Borough of Barnet (25 016 521)
Statement Closed after initial enquiries Homelessness 15-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his requests for homelessness support. There is insufficient evidence of fault causing sufficient injustice to justify our involvement. Mr X had the right to appeal to the county court if he disagreed with the Council’s decision he was “not homeless” and it was reasonable for him to do so.
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London Borough of Hackney (25 016 784)
Statement Closed after initial enquiries Homelessness 15-Apr-2026
Summary: We will not investigate Mrs Y’s complaint about the Council failing to address outstanding repair works in her temporary accommodation because it is late and there are no good reasons for us to decide to investigate now.
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London Borough of Barking & Dagenham (25 016 812)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2026
Summary: We will not investigate Ms X’s complaint about parking enforcement in front of her home. This is because there is insufficient evidence of fault to justify an investigation by the Ombudsman.
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Swindon Borough Council (25 017 341)
Statement Closed after initial enquiries Fostering 15-Apr-2026
Summary: We will not investigate part of Mr X and Mrs Y’s complaint about an overpayment for fostering allowance because the Council apologised and cancelled its request for repayment. An investigation is unlikely to achieve any additional outcome. We cannot investigate part of the complaint about the Council’s response to their Subject Access Request because Mr X and Mrs Y have taken the matter to court, and the law says we cannot investigate. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.
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Bournemouth, Christchurch and Poole Council (25 017 681)
Statement Closed after initial enquiries Child protection 15-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s response to safeguarding concerns he raised because there is insufficient evidence of fault and he has not suffered a personal injustice.
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Royal Borough of Greenwich (25 017 786)
Statement Closed after initial enquiries Councillor conduct and standards 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a code of conduct complaint against a councillor. There is insufficient evidence of fault directly causing the complainant a significant personal injustice.
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Tameside Metropolitan Borough Council (25 018 182)
Statement Closed after initial enquiries Child protection 15-Apr-2026
Summary: We will not investigate part of Mr X’s complaint about the conduct of a social worker because Social Work England is better placed to consider a social worker’s professional conduct and because we cannot achieve the outcome Mr X wants. We will not investigate the remainder of Mr X’s complaint about the Council’s involvement with his family because the issues will likely be considered by a court.
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London Borough of Barnet (25 018 218)
Statement Closed after initial enquiries Special educational needs 15-Apr-2026
Summary: We cannot investigate this complaint about the Council’s provision of support in the complainant’s children’s Education Health and Care plans. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided the Ombudsman cannot intervene where the right to appeal has been used.
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South Gloucestershire Council (25 018 365)
Statement Closed after initial enquiries Planning applications 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning application. The alleged fault has not yet caused the complainant a significant personal injustice.
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London Borough of Harrow (25 018 574)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2026
Summary: We will not investigate Mr T’s complaint about a Penalty Charge Notice and subsequent enforcement action. It would have been reasonable for Mr T to use his right of appeal to the London Tribunal or submit a witness statement to the Traffic Enforcement Centre.