Decision search
Your search has 57133 results
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Cambridgeshire County Council (25 014 684)
Statement Closed after initial enquiries Assessment and care plan 15-Apr-2026
Summary: We will not investigate this late complaint about the Council’s lack of adult social care involvement for his adult child between 2023 and 2024. Mr X could have complained to us sooner. In any event, there is insufficient evidence of fault by the Council.
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Kingston Upon Hull City Council (25 018 852)
Statement Closed after initial enquiries Health and safety 15-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about a local business. Part of the complaint is late, there is insufficient evidence of fault in its enforcement decision and it is unlikely an investigation would lead to a different outcome. The Information Commissioner’s Office is better placed to consider a complaint about access to information.
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Woking Borough Council (25 018 983)
Statement Closed after initial enquiries Council house sales and leaseholders 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s right to buy application. This is primarily because it is reasonable to expect the complainant to use, or have used, the alternative court remedy which is available. An investigation is also unlikely to achieve much more than the apology and financial remedy previously offered by the Council.
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City of Bradford Metropolitan District Council (25 019 077)
Statement Closed after initial enquiries Council tax 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of information Mr X provided to it regarding his liability for council tax. This is because the substantive matter, council tax liability, could have been challenged by Mr X via an appeal to the Valuation Tribunal.
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Rutland County Council (25 019 118)
Statement Closed after initial enquiries School transport 15-Apr-2026
Summary: We will not investigate Ms M’s complaint about the consultation undertaken by the Council before the introduction of changes to its post-16 school transport policy because there is insufficient evidence of fault to justify investigating, and nothing we could add to the Council’s response.
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Epping Forest District Council (25 019 164)
Statement Closed after initial enquiries Planning applications 15-Apr-2026
Summary: We will not investigate X’s complaint about delays in the Council considering a planning application and later refusing it. X had a right of appeal to the Planning Inspector, and it would have been reasonable to expect him to have used it.
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Horsham District Council (25 019 365)
Statement Closed after initial enquiries Planning applications 15-Apr-2026
Summary: We will not investigate this complaint about the way the Council dealt with a planning application near to Mr X’s home. This is because there is not enough evidence of fault to justify investigating.
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London Borough of Harrow (25 019 638)
Statement Closed after initial enquiries Assessment and care plan 15-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council failing to carry out a care and support needs assessment for his adult daughter, Ms Y and it failing to investigate safeguarding concerns. This is because there is insufficient evidence of fault by the Council.
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London Borough of Redbridge (25 019 721)
Statement Closed after initial enquiries Councillor conduct and standards 15-Apr-2026
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. There is not enough evidence of fault to justify investigating.
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Surrey County Council (25 016 485)
Statement Closed after initial enquiries Assessment and care plan 15-Apr-2026
Summary: We will not investigate this complaint about charging for adult social care fees. This is because there is not enough evidence of fault by the Council.