Decision search
Your search has 56922 results
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London Borough of Brent (25 017 826)
Statement Closed after initial enquiries Other 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about how the Council dealt with a hedge next along a stretch of footway in his area, how it responded to his complaint, and about local Councillors not replying to him. There is not enough evidence of Council fault in how regarding the hedge issues, nor sufficient significant personal injustice caused to Mr X by those matters, to warrant an investigation. We do not investigate council complaint handling where we are not investigating the core matter giving rise to the complaint. We also cannot achieve the key complaint outcome Mr X seeks.
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Halton Borough Council (25 017 884)
Statement Closed after initial enquiries Trees 06-Apr-2026
Summary: We will not investigate this complaint about the Council causing damage to his property and risk to his family when felling overhanging trees on its land. It is reasonable for Mr X to seek a remedy in the courts for any negligence which he says he has suffered from.
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Brighton & Hove City Council (25 018 078)
Statement Closed after initial enquiries Other 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his child’s data and about its contact with Mr X on the matter. This is because complaints about data matters, such as this, are best considered and decided by the Information Commissioner’s Office.
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Lancashire County Council (25 018 152)
Statement Closed after initial enquiries Other 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s response to a compalint about hanging of national flags on council highway infrastructure. There is insufficient evidence of fault or personal injustice which would warrant an investigation.
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London Borough of Bexley (25 018 247)
Statement Closed after initial enquiries Building control 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s building control service. We consider that further investigation will not lead to a different outcome.
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London Borough of Islington (25 018 339)
Statement Closed after initial enquiries Charging 06-Apr-2026
Summary: We will not investigate this complaint about charges the Council says Mr B owes for the care he received. There is not enough evidence of fault to justify investigating.
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London Borough of Lambeth (25 018 436)
Statement Closed after initial enquiries Highway repair and maintenance 06-Apr-2026
Summary: We will not investigate this complaint about highway repairs. This is because the complaint is late and there are no good reasons to investigate the issues now.
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London Borough of Islington (25 018 513)
Statement Closed after initial enquiries Child protection 06-Apr-2026
Summary: We cannot investigate Ms X’s complaint about where her children lived as the Court decided that. We will not investigate her complaint about Council communication with her and her involvement in her children’s lives. These Council actions have been known to Ms X for more than 12 months and there are no good reasons we should disapply the 12 month rule.
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Rotherham Metropolitan Borough Council (25 018 810)
Statement Closed after initial enquiries Assessment and care plan 06-Apr-2026
Summary: We will not investigate this complaint about the conduct of the Council’s former officer and information it holds about Mr B. There is not enough evidence of fault to justify investigating.
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Royal Borough of Greenwich (25 019 160)
Statement Closed after initial enquiries Transport 06-Apr-2026
Summary: We will not investigate this complaint about Miss X’s Freedom Pass application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating. We will also not investigate the complaint about staff conduct, as further investigation would not lead to a different outcome.