Decision search
Your search has 56922 results
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Brighton & Hove City Council (25 019 217)
Statement Closed after initial enquiries Private housing 06-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaints about disrepair and landlord harassment. This is because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Telford & Wrekin Council (25 019 332)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to carry out an Education, Health and Care needs assessment for her child. This is because Mrs X had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for her to do so. We also cannot investigate complaints about what happens in schools.
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Swindon Borough Council (25 019 388)
Statement Closed after initial enquiries Council tax 06-Apr-2026
Summary: We will not investigate this complaint about a refund of council tax. This is because there is not enough evidence of fault. The Council has explained its reasons for providing the refund by bank transfer rather than cheque. The Council has explained how it handles personal data such as storing bank details, which is in line with its policy.
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Leeds City Council (25 019 428)
Statement Closed after initial enquiries Private housing 06-Apr-2026
Summary: We will not investigate Miss X’s complaint about works undertaken in her home under a Home Upgrade Grant. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Lewisham (25 019 634)
Statement Closed after initial enquiries Homelessness 06-Apr-2026
Summary: We will not investigate Ms X’s complaint about the failure of an accommodation provider, on behalf of the Council, to advise her she was liable for utility costs in addition to rent. Given the lapse of time since the accommodation was arranged, further investigation would not lead to a worthwhile outcome. Further we cannot achieve the outcome Ms X wants.
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North Somerset Council (25 019 685)
Statement Closed after initial enquiries Allocations 06-Apr-2026
Summary: We will not investigate Ms X’s complaint about the priority band the Council awarded on its housing register. There is insufficient evidence of fault in its decision-making to justify our involvement.
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Bristol City Council (25 019 728)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s refusal of the complainant’s dropped kerb application. It is reasonable to expect the complainant to have contacted us sooner.
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Herefordshire Council (25 019 857)
Statement Closed after initial enquiries Private housing 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled a Warm Home Grant application. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Newham (25 019 928)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2026
Summary: We will not investigate this complaint about a penalty charge notice issued by the Council. This is because Ms X has or had alternative remedies for the points she complains about, which it would be reasonable for her to use.
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London Borough of Bromley (25 025 001)
Statement Closed after initial enquiries Council tax 06-Apr-2026
Summary: We will not investigate this complaint about Council Tax billing because Mr Y can appeal to the Valuations Tribunal Service and it is reasonable to expect him to do so.