Decision search
Your search has 56922 results
-
Cheshire West & Chester Council (25 016 798)
Statement Closed after initial enquiries Child protection 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s involvement with Ms X’s family. This is because Social Work England is better placed to consider Ms X’s complaint and we cannot achieve the outcome she seeks.
-
Charnwood Borough Council (25 016 857)
Statement Closed after initial enquiries Council tax 06-Apr-2026
Summary: We cannot investigate this complaint about council tax recovery. This is because Mrs Y appealed to the Valuation Tribunal.
-
North Yorkshire Council (25 017 062)
Statement Closed after initial enquiries Planning applications 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for apartments in the building where Mr X lives. The complaint is late and we have seen no reason why Mr X could not have contacted us much sooner.
-
Guildford Borough Council (25 017 145)
Statement Closed after initial enquiries Allocations 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s housing application. There is insufficient evidence of fault which would warrant an investigation. Nor will we consider the complaint about complaints handling, as doing so would not be in the public interest.
-
Stafford Borough Council (25 017 149)
Statement Closed after initial enquiries Enforcement 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against an unauthorised campsite. The Council confirms the use of the site for camping has now ceased. We consider further investigation will not lead to a different outcome.
-
London Borough of Barking & Dagenham (25 017 297)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s issuing and handling of a Penalty Charge Notice. This is because part of the complaint is out of our jurisdiction and we are unlikely to find fault in the Council’s actions to warrant an investigation.
-
Buckinghamshire Council (25 017 385)
Statement Upheld Special educational needs 06-Apr-2026
Summary: We upheld this complaint about delays in the Council issuing an Education Health and Care Plan. The Council agreed to resolve the complaint early by apologising to Miss X and paying her a £1200 symbolic payment.
-
London Borough of Brent (25 017 453)
Statement Closed after initial enquiries Looked after children 06-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council preventing court-ordered contact with her child. This is because it would have been reasonable for Ms X to have taken the matter back to court.
-
Devon County Council (25 017 469)
Statement Upheld Special educational needs 06-Apr-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
Kent County Council (25 017 740)
Statement Closed after initial enquiries Other 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about how the Council made enquiries about his child’s education. There is not enough evidence of fault by the Council to warrant an investigation.