Decision search
Your search has 53740 results
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Leicestershire County Council (25 001 653)
Statement Closed after initial enquiries Transport 02-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his blue badge application. There is insufficient evidence of fault by the Council to warrant an investigation.
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Arun District Council (25 001 775)
Statement Closed after initial enquiries Homelessness 02-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s lack of support with her homelessness. Any complaint about the period before 2024 is late and there are no good reasons to consider them now. There is insufficient evidence of fault in the Council’s recent decision-making to justify our involvement.
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Cambridgeshire County Council (25 001 891)
Statement Closed after initial enquiries Assessment and care plan 02-Sep-2025
Summary: We will not investigate Mrs X’s complaint about how the Council carried out financial assessments for her daughter’s care. This is because there is insufficient evidence of fault.
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Durham County Council (25 002 413)
Statement Closed after initial enquiries School transport 02-Sep-2025
Summary: We will not investigate Mrs X complaint about shared home to school transport. It is unlikely we would find fault in the Council’s decision not to agree to solo transport with a medical professional accompanying her child.
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Cambridge City Council (25 002 439)
Statement Closed after initial enquiries Homelessness 02-Sep-2025
Summary: We will not investigate this complaint about housing advice provided by the Council and the conduct of officers. This is because there is insufficient evidence of fault by the Council, and because it is unlikely we could add to the Council’s response. In addition, the complainant could complain to the Information Commissioner.
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Halton Borough Council (25 002 506)
Statement Closed after initial enquiries School transport 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide Miss X’s child with free transport to school. This is because there is not enough evidence of fault by the Council.
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Hertfordshire County Council (25 002 767)
Statement Upheld Domiciliary care 02-Sep-2025
Summary: We will not investigate this complaint about the Care Provider’s actions when Mr Y declined care. The Care Provider has already taken suitable action to remedy the injustice caused, and we could not achieve anything more meaningful.
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Shropshire Council (25 002 900)
Statement Upheld Safeguarding 02-Sep-2025
Summary: We will not investigate this complaint about adult social care. We are satisfied with the actions the Council has taken in response to the complaint, including apologising to the complainant for distress caused by failing to accept her power of attorney. An Ombudsman investigation is unlikely to add anything further. There are other bodies better placed to consider the concerns about the actions of attorneys and what care is in a persons best interests.
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Kingston Upon Hull City Council (25 003 931)
Statement Closed after initial enquiries Child protection 02-Sep-2025
Summary: We will not investigate this complaint about the content of a Child and Family Assessment completed by the Council’s social worker. Investigation would not lead to a different outcome and is not therefore warranted.
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Hampshire County Council (25 004 015)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We cannot investigate this complaint about the grounds on which the Council prosecuted Mrs X for failure to ensure school attendance. A legal bar prevents us investigating matters that have been subject to court action.