Decision search
Your search has 56922 results
-
Royal Borough of Kensington & Chelsea (25 004 979)
Statement Upheld Special educational needs 06-Apr-2026
Summary: Miss X complained about the Council’s handling of her son’s college placement, the processes around his Education, Health and Care Plan, and the provision of support. We found the Council at fault, causing significant uncertainty, frustration and distress. The Council has agreed to apologise and pay a symbolic payment to recognise the injustice.
-
North East Lincolnshire Council (25 005 856)
Statement Closed after initial enquiries Councillor conduct and standards 06-Apr-2026
Summary: We will not investigate this complaint that the Council will not inform Mr X who made a complaint about his conduct as a councillor as it is unlikely we will find fault by the Council and we cannot achieve the outcome Mr X seeks.
-
Sheffield City Council (25 007 028)
Statement Not upheld Assessment and care plan 06-Apr-2026
Summary: Mr B complained about the Council’s action in respect of the care of his mother Mrs C. We have not found any fault in the way the Council made its decision that Mrs C should stay in her own home with a care package, the time it took to find a care home, or the care provided by the care agency.
-
Sandwell Metropolitan Borough Council (25 007 936)
Statement Closed after initial enquiries Allocations 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s assessment of Miss X’s housing application. There is insufficient evidence of fault which would warrant an investigation.
-
Sefton Metropolitan Borough Council (25 008 003)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her children’s Education, Health and Care Plans. An investigation would not add anything to the Council's response or achieve a different outcome.
-
North Northamptonshire Council (25 008 710)
Statement Upheld Special educational needs 06-Apr-2026
Summary: Mrs X says the Council has failed to make a reasonable adjustment for her son and provide him with transport to his place of education. She says that this is despite the Special Educational Needs and Disability (SEND) Tribunal recommending this. She reports her son has become frustrated with the lack of support he is receiving. We found the Council at fault which caused Mrs X’s son injustice. The Council should make payment and apologise to Mrs X’s son.
-
Woking Borough Council (25 008 990)
Statement Not upheld Antisocial behaviour 06-Apr-2026
Summary: We have completed our investigation into how the Council dealt with Mr X’s reports about a neighbour’s antisocial behaviour. This is because we do not find fault the Council’s decisions or actions.
-
Wiltshire Council (25 010 746)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: Mrs X complained about the Council’s failure to provide suitable education for her child since May 2023, including a failure to name a suitable school placement in their Education, Health and Care Plan. I ended this investigation because the matters Mrs X complained about were either part of her appeal to the Special Educational Needs and Disabilities Tribunal, were too closely linked to the appeal or have not been raised with the Council as a complaint.
-
London Borough of Hackney (25 011 810)
Statement Not upheld Allocations 06-Apr-2026
Summary: Mr D complains about the Council closing his housing register account in 2020 and says he should have additional housing priority. I have ended the investigation. Mr D can make a new complaint to the Council about his housing register account and can ask the Council to assess his housing priority.
-
London Borough of Redbridge (25 012 436)
Statement Not upheld Land 06-Apr-2026
Summary: Mr X complains the Council delayed renewing the lease agreement for the charity he runs. We have ended our investigation because there is no worthwhile outcome achievable.