Decision search
Your search has 56922 results
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Stockport Metropolitan Borough Council (25 017 834)
Statement Closed after initial enquiries Special educational needs 08-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her child’s Education, Health and Care Plan. Ms X has already appealed to the Tribunal, and other parts of the complaint are late without good reason.
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Bournemouth, Christchurch and Poole Council (25 018 095)
Statement Closed after initial enquiries Other 08-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to pay compensation while his business was closed for refurbishment. This is because we cannot add to the Council’s investigation, further investigation would not lead to a different outcome and we cannot achieve the outcome Mr X is seeking.
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Slough Borough Council (25 018 375)
Statement Upheld Other 08-Apr-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled decisions about eligibility for rate relief. There is not enough evidence of fault in how the Council decided Mr X was not eligible for rate relief to justify an investigation by the Ombudsman. The Council has remedied the injustice to Mr X caused by poor communication during its complaints process.
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London Borough of Bromley (25 018 390)
Statement Closed after initial enquiries Antisocial behaviour 08-Apr-2026
Summary: We will not investigate this complaint about how the Council responded to Mr X’s reports of building waste on his property. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.
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Hertfordshire County Council (25 018 397)
Statement Closed after initial enquiries Other 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s defence of a planning appeal hearing. We cannot investigate matters which have been considered by Planning Inspectors or the Secretary of State. Also it is reasonable to expect Mr X to complain to the Information Commissioner if he believes the Council is withholding information which should be available to the public.
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Blackburn with Darwen Council (25 018 435)
Statement Closed after initial enquiries Land 08-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to sell him and his neighbours a plot of land it owns, and how it dealt with his complaint. There is not enough evidence of fault, nor sufficient significant personal injustice to Mr X caused by the matters complained of, to warrant us investigating. We do not investigate councils’ complaint handling where we are not investigating the core matters giving rise to the complaint.
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Brighton & Hove City Council (25 018 525)
Statement Closed after initial enquiries Safeguarding 08-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to not conduct a safeguarding investigation in relation to her late mother’s care at its nursing home. This is because there is insufficient evidence of fault by the Council.
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London Borough of Brent (25 018 747)
Statement Closed after initial enquiries School transport 08-Apr-2026
Summary: We will not investigate Miss X’s complaint about an incident when the wrong school transport vehicle collected her child. This is because it is unlikely our involvement would add to the Council’s investigation or achieve a different outcome.
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Barnsley Metropolitan Borough Council (25 018 921)
Statement Closed after initial enquiries Child protection 08-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s children’s services involvement with his family. The complaint is late and there are no good reasons for us to exercise discretion to consider it now. We will not investigate Mr X’s further complaint about delays in the Council responding to a subject access request and correcting inaccurate records. The Information Commissioner’s Office is better placed to consider these matters.
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London Borough of Southwark (25 019 325)
Statement Closed after initial enquiries Allocations 08-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s delay in processing her housing register application. The complaint is late and there are no good reasons for investigating now. In any case, the Council has apologised and made a payment to remedy its delay, and further investigation would not lead to a different outcome.