Decision search
Your search has 56922 results
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City of Doncaster Council (25 014 924)
Statement Closed after initial enquiries Direct payments 07-Apr-2026
Summary: We will not investigate this complaint about use of a pre-paid card for adult social care costs. Whether there was any fault by the Council in earlier explanations of the use of the card, does not change the outcome. Mr D has spent money from the card for items other than his wife’s care support and is responsible to repay those public funds.
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Coventry City Council (25 015 881)
Statement Closed after initial enquiries Other 07-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s cleaning and decluttering of Mr Y’s property. This is because the Council has already taken, or offered to take, suitable action to remedy the issues raised. There is nothing further we would add or recommend were we to also investigate and so it does not warrant a further investigation by this office.
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Lancashire County Council (25 016 201)
Statement Closed after initial enquiries Street furniture and lighting 07-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s response to flags appearing in public spaces. Any injustice is not significant enough to warrant us investigating and we could not achieve what Ms X wants.
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London Borough of Barking & Dagenham (25 016 355)
Statement Upheld Charging 07-Apr-2026
Summary: We will not investigate this complaint about Mr Y’s charges for care. The Council has already provided a suitable remedy to recognise the injustice caused by fault, and we could not achieve a more meaningful outcome by investigating the matter further.
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London Borough of Croydon (25 016 611)
Statement Upheld Other 07-Apr-2026
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s children and its communication with him. This is because the Council has agreed to resolve the complaint early by completing the statutory children’s complaint procedure.
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Nottinghamshire County Council (25 017 095)
Statement Closed after initial enquiries Special educational needs 07-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s failure to deliver special educational provision. Part of the complaint is late and there are no good reasons for us to exercise discretion to consider it now. We cannot investigate the rest of the complaint because Ms X used her right of appeal to the Tribunal and therefore it is outside our jurisdiction.
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Bristol City Council (25 017 196)
Statement Closed after initial enquiries Council tax 07-Apr-2026
Summary: We cannot investigate Mr X’s complaint on behalf of Mr Y about being wrongly billed for Council Tax as Mr Y appealed to the Valuation Tribunal.
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Redcar & Cleveland Council (25 017 200)
Statement Closed after initial enquiries Assessment and care plan 07-Apr-2026
Summary: We will not investigate this complaint about an adult social care and support needs assessment. An investigation is unlikely to lead to a different outcome for Mr X, and the Information Commissioner’s Office is better placed to consider complaints about data handling.
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Isle of Wight Council (25 017 285)
Statement Closed after initial enquiries Enforcement 07-Apr-2026
Summary: We will not investigate this complaint about how the Council’s planning enforcement team handled planning breaches reported by Mrs X. There is not enough evidence of fault in the Council’s decision-making to warrant our involvement, and we cannot achieve the outcome sought by Mrs X.
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Cumberland Council (25 017 339)
Statement Closed after initial enquiries Other 07-Apr-2026
Summary: We will not investigate this complaint about the Council’s refusal to investigate a complaint it has already considered. We have not seen enough evidence of fault in the Council’s actions. Also, we consider it reasonable for Mr X to complain to the Information Commissioner if he believes the Council is not providing information which he is entitled to see.