Decision search
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East Lindsey District Council (25 014 280)
Statement Closed after initial enquiries Building control 05-Dec-2025
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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Northumberland County Council (25 015 366)
Statement Closed after initial enquiries Other 05-Dec-2025
Summary: We will not investigate this complaint about the Council’s response to a report of trader misconduct. There is no worthwhile outcome achievable and no significant injustice to Mr X.
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London Borough of Hounslow (25 015 454)
Statement Closed after initial enquiries Private housing 05-Dec-2025
Summary: We will not investigate this complaint about the Council’s response after Miss X reported disrepair and hazards at the property she privately rents. This is because it is unlikely we will find fault by the Council and we cannot achieve the outcome she seeks.
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City of Bradford Metropolitan District Council (25 016 051)
Statement Closed after initial enquiries Leisure and culture 05-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision to demolish two shopping centres as part of a regeneration project. This is because the injustice is not significant enough to warrant investigation.
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Wiltshire Council (25 016 431)
Statement Closed after initial enquiries Other 05-Dec-2025
Summary: We will not investigate this complaint about access to information. The Information Commissioner is better placed to deal with this matter.
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Hertfordshire County Council (25 016 457)
Statement Closed after initial enquiries Councillor conduct and standards 05-Dec-2025
Summary: We will not investigate this complaint about a councillor conduct complaint as it would not be in the public interest to do so given our limited resources.
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Luton Borough Council (25 019 009)
Statement Upheld Other 05-Dec-2025
Summary: We have upheld Mr X’s complaint because the Council delayed considering his complaint at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.
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Sunderland City Council (25 019 692)
Statement Closed after initial enquiries Council tax 05-Dec-2025
Summary: We will not investigate this complaint about council tax banding. This is because we cannot investigate the decision made by the Valuation Office Agency.
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North Northamptonshire Council (25 019 745)
Statement Closed after initial enquiries Other 05-Dec-2025
Summary: We will not investigate Mrs B’s complaint about the Council leaving a walkway in an unsafe state. This is because it is unlikely an investigation would add to the Council’s own investigation and it is reasonable for Mrs B to take the Council to court if she seeks compensation.
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Walsall Metropolitan Borough Council (24 023 247)
Statement Closed after initial enquiries Enforcement 04-Dec-2025
Summary: We will not investigate this complaint about the Council’s failure to protect Mrs X from planning harm caused by her neighbour’s development. We have not seen enough evidence of fault in the Council’s actions to warrant our involvement.