Decision search
Your search has 56922 results
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London Borough of Bromley (25 020 452)
Statement Closed after initial enquiries Council tax 08-Apr-2026
Summary: We will not investigate this complaint about the customer service Mr X received from a council employee. This is because an investigation would be unlikely to result in a different outcome.
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Devon County Council (25 020 585)
Statement Closed after initial enquiries Transport 08-Apr-2026
Summary: We will not investigate this complaint about X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.
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London Borough of Barking & Dagenham (25 021 125)
Statement Closed after initial enquiries Parking and other penalties 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s enforcement of penalty charge notices as it is unlikely we will find fault by the Council.
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Statement Closed after initial enquiries Council tax 08-Apr-2026
Summary: We will not investigate this complaint about council tax recovery. This is because the complaint is late and there are no good reasons for this.
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London Borough of Lambeth (25 022 246)
Statement Closed after initial enquiries Parking and other penalties 08-Apr-2026
Summary: We will not investigate this complaint about the enforcement of a traffic penalty charge notice as it is unlikely we will find fault by the Council.
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London Borough of Southwark (25 022 981)
Statement Closed after initial enquiries Noise 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a noise nuisance complaint. This is because there is insufficient evidence of fault in how the Council considered the matter.
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Harborough District Council (25 025 875)
Statement Closed after initial enquiries Other 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of requests for information. The Information Commissioner is better placed to consider complaints about information rights.
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West Northamptonshire Council (25 031 325)
Statement Closed after initial enquiries Other 08-Apr-2026
Summary: We will not investigate this complaint about delay in the children’s statutory complaints procedure. There is insufficient evidence of fault to warrant an investigation.
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Birmingham City Council (24 018 837)
Statement Upheld Homelessness 07-Apr-2026
Summary: The Council did not take a homeless application when it was told that a service user had no accommodation for a second night. This was fault. The Council has agreed to apologise, review its procedures and make a symbolic payment. This remedies the uncertainty caused, as the complainant will never know if the situation might have been different.
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Telford & Wrekin Council (25 002 942)
Statement Upheld Special educational needs 07-Apr-2026
Summary: Ms X complains there were failings in the way the Council dealt with her son’s special educational needs and educational provision causing distress, lost educational opportunity and financial costs. The Council has accepted it was at fault. It has already apologised and offered a suitable payment in recognition of the distress caused. So we have completed our investigation.