Decision search
Your search has 56922 results
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London Borough of Barnet (24 022 894)
Statement Upheld Homelessness 08-Apr-2026
Summary: Mrs X complained the Council placed her and her family in unsuitable accommodation and wrongly assessed her household as needing only two bedrooms. We find no fault in the Council’s decision on bedroom entitlement. However, we find fault in its failure to properly assess suitability at the outset, delays in addressing serious hazards, and delay in completing a suitability review. This caused the family prolonged distress and uncertainty, and meant they lived in unsuitable accommodation for an extended period and continue to do so. We recommend the Council apologise, make a financial payment to Mrs X, and take further action to address hazards.
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London Borough of Newham (25 004 095)
Statement Closed after initial enquiries Homelessness 08-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness application. There is not enough evidence of fault and it was reasonable for him to use his right of appeal to the County Court.
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Hertfordshire County Council (25 004 254)
Statement Not upheld Other 08-Apr-2026
Summary: This complaint about the failure to provide free school meals has been ended. During the course of the investigation the Council has offered a payment to remedy the financial injustice as a goodwill gesture and so there is no worthwhile outcome achievable by further investigation.
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Wokingham Borough Council (25 014 652)
Statement Closed after initial enquiries Traffic management 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision not to install parking regulations on a residential road. There is insufficient evidence of fault which would warrant an investigation.
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Greater London Authority (25 015 948)
Statement Closed after initial enquiries Noise 08-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Authority's refusal to consider her nuisance complaint. There is not enough evidence of fault by the Authority and her complaint is late.
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Cheshire West & Chester Council (25 016 150)
Statement Upheld Special educational needs 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s delays in an Education Health and Care Needs Assessment. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Redbridge (25 017 302)
Statement Closed after initial enquiries Allocations 08-Apr-2026
Summary: We will not investigate this complaint about the closure of a housing application because there is not enough evidence of fault to justify investigating.
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London Borough of Hillingdon (25 017 391)
Statement Closed after initial enquiries Licensing 08-Apr-2026
Summary: We will not investigate this complaint about the Council issuing an abatement notice and carrying out works in default which involve da fixed penalty notice. There is insufficient evidence of fault which would warrant an investigation.
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Bournemouth, Christchurch and Poole Council (25 017 508)
Statement Closed after initial enquiries Child protection 08-Apr-2026
Summary: We will not investigate Ms X’s children services complaint as we are unlikely to find fault.
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North East Lincolnshire Council (25 017 536)
Statement Closed after initial enquiries Councillor conduct and standards 08-Apr-2026
Summary: We will not investigate this complaint about the way the Council dealt with a complaint that a councillor breached the code of conduct. We have not seen enough evidence of fault to justify an investigation.