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  • London Borough of Waltham Forest (25 013 782)

    Statement Upheld Special educational needs 18-Feb-2026

    Summary: We will not investigate this complaint about delays in the Council’s Educational, Health and Care annual review process. The Council has provided an appropriate remedy for the injustice caused to the complainant and further investigation would not lead to a different outcome.

  • Central Bedfordshire Council (25 013 832)

    Statement Closed after initial enquiries Child protection 18-Feb-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s child and family assessment and section 47 enquiries. There is no worthwhile outcome achievable by our investigation and another body is better placed to consider his concerns.

  • London Borough of Enfield (25 013 889)

    Statement Closed after initial enquiries Private housing 18-Feb-2026

    Summary: We will not investigate this complaint about the Council failing to hand back and re-letting a property which was let on a private lease to a landlord. we will not investigate this complaint. It was reasonable for Mr X to seek a remedy from the courts for any breaches of his private agreement with the Council.

  • City of York Council (25 017 352)

    Statement Closed after initial enquiries Refuse and recycling 18-Feb-2026

    Summary: We will not investigate Mr X’s complaint about bin provision. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • City of Bradford Metropolitan District Council (25 017 548)

    Statement Not upheld Special educational needs 18-Feb-2026

    Summary: Mrs Y complained the Council failed to provide her child with a suitable education and alternative educational provision. We have ended our investigation of the complaint because: the main part is linked to Mrs Y’s disagreement about the educational placement, special educational needs and provision in her child’s Education Health and Care Plan raised as matters in her appeal to the Tribunal; and the other parts are late.

  • London Borough of Croydon (25 018 299)

    Statement Closed after initial enquiries Other 18-Feb-2026

    Summary: We will not investigate Mr X’s complaint alleging the Council is denying owning properties that are causing damage and nuisance to him. There is not enough evidence of fault in the Council’s response to justify investigating.

  • Cheshire East Council (25 018 638)

    Statement Closed after initial enquiries Highway repair and maintenance 18-Feb-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s response to concerns about a tree blocking a streetlight near his home. This is because there is not enough evidence of fault in the Council’s decision-making and further investigation is unlikely to lead to a different outcome.

  • Essex County Council (25 018 878)

    Statement Upheld Other 18-Feb-2026

    Summary: We have upheld Ms X’s complaint because the Council failed to consider her complaint about its assessment of her children’s needs under the statutory procedure. The Council has now agreed to investigate her complaint under that procedure, providing a proportionate remedy for the injustice caused.

  • Plymouth City Council (25 019 402)

    Statement Closed after initial enquiries Trees 18-Feb-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s green area damaging her property. This is because there is another body better placed to consider her complaint and so we cannot achieve the outcome she wants.

  • Mid Sussex District Council (25 019 834)

    Statement Upheld Council tax 18-Feb-2026

    Summary: We will not investigate this complaint about wrongful enforcement of a council tax debt as there is insufficient remaining injustice caused to the complainant to warrant our further involvement.

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