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  • Devon County Council (24 022 176)

    Statement Closed after initial enquiries Other 11-May-2025

    Summary: We will not investigate this complaint about an alleged data breach. The Information Commissioner is better placed than us to consider this matter as it has powers to determine a breach and to impose penalties for both that and any failure to report the breach. We lack those powers.

  • Oxfordshire County Council (24 022 267)

    Statement Closed after initial enquiries School admissions 11-May-2025

    Summary: We will not investigate Miss X’s complaint about the way the Council handled a school admissions request. The Council has arranged an appeal and there is nothing significant further we could achieve.

  • London Borough of Redbridge (24 022 277)

    Statement Closed after initial enquiries Homelessness 11-May-2025

    Summary: We will not investigate this complaint about the suitability of Mrs X’s temporary accommodation. She successfully used her right to request a review and the Council agreed to offer the family alternative temporary accommodation.

  • Birmingham City Council (24 022 420)

    Statement Closed after initial enquiries Allocations 11-May-2025

    Summary: We will not investigate this complaint about unsuccessful housing applications because there is insufficient evidence of fault by the Council.

  • Birmingham City Council (24 022 432)

    Statement Closed after initial enquiries Allocations 11-May-2025

    Summary: We will not investigate this complaint about unsuccessful housing applications. This is because there is insufficient evidence of fault by the Council.

  • Norfolk County Council (24 022 441)

    Statement Closed after initial enquiries Other 11-May-2025

    Summary: We cannot investigate Mr X’s complaint that a Council officer made false allegations about him. This is because Mr X has commenced court proceedings about these matters placing them outside of our jurisdiction.

  • Walsall Metropolitan Borough Council (24 022 462)

    Statement Closed after initial enquiries Council tax 11-May-2025

    Summary: We will not investigate this complaint about the way the Council processed changes to the complainant’s council tax. This is because there is insufficient evidence of fault causing injustice. We will not investigate the complaint about an alleged data breach because the complainant can contact the Information Commissioner.

  • London Fire Commissioner (24 023 061)

    Statement Closed after initial enquiries Leisure and culture 11-May-2025

    Summary: We will not investigate this complaint about the outcome of the Fire Service’s risk assessment. There is not enough evidence of fault to justify our involvement.

  • Medway Council (24 023 493)

    Statement Closed after initial enquiries Parking and other penalties 11-May-2025

    Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because the complainant could have followed the statutory process and appealed to the tribunal.

  • Dorset Council (25 000 351)

    Statement Closed after initial enquiries Other 11-May-2025

    Summary: We will not investigate Miss X’s complaint that a Council officer made inappropriate comments. This is because there is not enough evidence of fault in the Council’s refusal to investigate while court proceedings are ongoing.

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