Decision search
Your search has 55884 results
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Bristol City Council (25 008 617)
Statement Closed after initial enquiries Planning applications 03-Mar-2026
Summary: We will not investigate this complaint about the way the Council considered a planning application to extend one of its own properties. We have not seen enough evidence of fault to justify an investigation.
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Kent County Council (25 008 685)
Statement Upheld Special educational needs 03-Mar-2026
Summary: Mrs X complained the Council did not complete an interim review of her child’s Education Health and Care Plan. She said this impacted her child’s education and emotional wellbeing. We find the Council at fault which caused injustice. We are satisfied the Council’s actions have remedied the injustice caused.
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Durham County Council (25 008 812)
Statement Upheld Other 03-Mar-2026
Summary: We have upheld Mrs X’s complaint about delay at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Sheffield City Council (25 009 189)
Statement Closed after initial enquiries Other 03-Mar-2026
Summary: We will not investigate Mr X’s complaint about childcare charges made under the Free Early Education Entitlement. This is because we have not seen enough evidence of fault with the Council’s actions to justify a further investigation.
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Derbyshire County Council (25 010 065)
Statement Upheld Special educational needs 03-Mar-2026
Summary: We will not investigate this complaint about the Council’s delays in reviewing Mrs X’s child’s Education, Health and Care Plan and in issuing the final Plan. The Council provided a suitable remedy for Mrs X’s injustice. An investigation would not achieve any more for her.
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Stockport Metropolitan Borough Council (25 010 328)
Statement Not upheld Adoption 03-Mar-2026
Summary: Mr X complained that the Council delayed completing stage one of the adopter application process which was then refused. He said staff were unprofessional and the process caused them distress and uncertainty. We find no fault with the Council.
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Nottinghamshire County Council (25 010 499)
Statement Closed after initial enquiries Safeguarding 03-Mar-2026
Summary: We will not investigate Mrs Y’s complaint about how the Council acted on safeguarding concerns in relation to her late father. This is because the complaint is late and investigation is unlikely to find fault by the Council.
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Surrey County Council (25 011 087)
Statement Upheld Special educational needs 03-Mar-2026
Summary: Mr X complained that the Council delayed finalising his son’s Education, Health and Care plan. We have found the Council was at fault and caused a delay of nine weeks. This caused Mr X and his son uncertainty. The Council has agreed to apologise for this injustice.
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Gloucestershire County Council (25 014 419)
Statement Closed after initial enquiries Special educational needs 03-Mar-2026
Summary: We cannot investigate this complaint about the Council’s handling of an annual review of an Education, Health and Care Plan. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
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City of Bradford Metropolitan District Council (25 014 422)
Statement Closed after initial enquiries Child protection 03-Mar-2026
Summary: We will not investigate this complaint about children’s services’ actions and the Council’s complaints handling. The council has already examined Mr X’s complaint under the children’s statutory complaints procedure, and further investigation would not lead to a different outcome. Additionally, we cannot achieve the outcomes Mr X wants, and the Information Commissioner is better placed to consider data protection complaints.