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  • Dorset Council (25 001 341)

    Statement Closed after initial enquiries Charging 29-Jul-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision that her mother Mrs Y’s financial gifts to family members were deprivations of her assets required for care home fees. There is not enough evidence of fault in the Council’s decision‑making process to warrant us investigating.

  • Southend-on-Sea City Council (25 001 457)

    Statement Closed after initial enquiries Allocations 29-Jul-2025

    Summary: We will not investigate this complaint about the complainant’s priority on the housing register because there is insufficient evidence of fault by the Council.

  • London Borough of Wandsworth (25 001 465)

    Statement Closed after initial enquiries Allocations 29-Jul-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing application. The Council has since completed a reassessment of her housing needs and Ms X has requested a review of this decision. It is reasonable to allow the Council to complete this process.

  • Cambridgeshire County Council (25 001 610)

    Statement Closed after initial enquiries Adoption 29-Jul-2025

    Summary: We will not investigate this complaint about post adoption services provided by the Council. Further investigation would not lead to a different outcome, and we cannot achieve the outcomes Mr X seeks. Additionally, any fault in how the Council considered Mr X’s complaint has not caused him a significant injustice to warrant investigation.

  • London Borough of Enfield (25 001 731)

    Statement Closed after initial enquiries Private housing 29-Jul-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his requests to find alternative accommodation for Council tenants living in his private rented property. This is because it is reasonable for him to take court action in relation to the matter.

  • Kent County Council (25 001 733)

    Statement Closed after initial enquiries Special educational needs 29-Jul-2025

    Summary: We cannot investigate Miss X’s complaint about whether the Council provided a suitable education to a child with an Education Health and Care Plan during a Tribunal appeal. We cannot investigate issues which are not separable from that appeal.

  • London Borough of Redbridge (25 001 747)

    Statement Closed after initial enquiries Parking and other penalties 29-Jul-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a footway crossing. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • London Borough of Redbridge (25 001 750)

    Statement Closed after initial enquiries Other 29-Jul-2025

    Summary: We will not investigate Mrs X’s complaint that the Council overpaid her for her services. The Council apologised, implemented service improvements, and reduced the amount it asked Mrs X to repay. An investigation by the Ombudsman is unlikely to achieve anything further.

  • Leicestershire County Council (25 001 764)

    Statement Closed after initial enquiries Child protection 29-Jul-2025

    Summary: We will not investigate Mr X’s complaint about the child protection actions of the Council. The matters he complains of are matters he could have mentioned during court action, or are closely related to those matters. Some matters directly concern part of the court process, and we cannot investigate them.

  • Dorset Council (25 001 842)

    Statement Closed after initial enquiries Planning applications 29-Jul-2025

    Summary: We will not investigate this complaint about the way the Council is considering a planning application. Or about the Council withholding information. We do not consider the complainants have suffered a significant personal injustice as the Council has not decided the planning application. And they have already complained to the Information Commissioner about access to information.

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