Decision search
Your search has 51937 results
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Hampshire County Council (24 020 985)
Statement Closed after initial enquiries Special educational needs 12-May-2025
Summary: We will not investigate Mrs X’s complaint about how the Council conducted reviews of her adult child’s Education, Health and Care (EHC) Plan, alternative education provision and the Council’s conduct while dealing with her Tribunal appeal. Some issues are late. The law says we cannot investigate matters closely related to, or considered by, a Tribunal. Other bodies are better placed to consider issues about health provision and the Council’s compliance with General Data Protection Regulations. We also could not add to the Council’s investigation and responses on matters separable from the Tribunal appeal.
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Statement Closed after initial enquiries Child protection 12-May-2025
Summary: We will not investigate Mrs X’s late complaint about the Council’s handling of safeguarding matters relating to Miss Y’s children in 2018. Miss Y could have complained to us sooner and there is no good reason to exercise discretion to investigate this matter now.
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Malvern Hills District Council (24 021 071)
Statement Closed after initial enquiries Trees 12-May-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s actions in relation to a tree preservation order. The law prevents us from investigating matters which a Court considered.
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Devon County Council (24 021 114)
Statement Upheld Special educational needs 12-May-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Havant Borough Council (24 021 217)
Statement Closed after initial enquiries Enforcement 12-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning enforcement matter. This is because there is not enough evidence of fault by the Council affecting its decision not to take formal enforcement action.
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North Yorkshire Council (24 021 326)
Statement Closed after initial enquiries Planning applications 12-May-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application before deciding to grant planning permission for new properties near the complainant’s home. We have not seen evidence of fault in the way the Council considered the application.
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Royal Borough of Greenwich (24 021 400)
Statement Upheld Allocations 12-May-2025
Summary: We will not investigate this complaint about some lost documents. This is because the Council provided a satisfactory response and there is not enough remaining injustice to require an investigation. In addition, the complainant could complain to the Information Commissioner.
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London Borough of Newham (24 021 444)
Statement Closed after initial enquiries Other 12-May-2025
Summary: We will not investigate this complaint about the Council’s decision to remove a brick wall near the complainant’s home and erect a temporary metal fence. The Council confirmed the wall was removed because it was unsafe and dangerous. It confirms it is reconsidering whether a brick wall can be rebuilt. It also offered the complainant £150 in recognition of delay in its responses to her complaint. We consider further investigation will not lead to a different outcome.
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Statement Closed after initial enquiries Special educational needs 12-May-2025
Summary: We will not investigate Ms X’s complaint about the contents of her son’s Education, Health and Care Plan. This is because it would be reasonable for Ms X to appeal.
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Birmingham City Council (24 021 586)
Statement Closed after initial enquiries School transport 12-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s home to school transport policy and the Council’s pick-up and drop off arrangements for her child. This is because there is insufficient evidence of fault.