Decision search
Your search has 58735 results
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London Borough of Hounslow (25 021 049)
Statement Closed after initial enquiries Enforcement 07-Jul-2026
Summary: We will not investigate this complaint about the Council’s actions on reports of breaches of planning control, building regulations and House of Multiple Occupation licensing. We have not seen enough evidence of fault to justify an investigation. Also, it is reasonable to expect the complainant to contact the Information Commissioner’s Office with his concerns about access to information. Finally, it is not a good use of public resources to investigate a complaint about a failure to follow the complaint procedure, when we are not investigating the substantive issues.
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Shropshire Council (25 021 362)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s administration of the ‘Homes for Ukraine’ scheme. Mr X has filed a claim at court against the Council and therefore his complaint is out of our jurisdiction.
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Sandwell Metropolitan Borough Council (25 021 813)
Statement Closed after initial enquiries Homelessness 07-Jul-2026
Summary: We will not investigate this complaint about Ms X’s housing. This is because the issues complained of carried a right of appeal to a county court which it was reasonable for her to use.
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Essex County Council (25 023 290)
Statement Closed after initial enquiries Transport 07-Jul-2026
Summary: We will not investigate this complaint about the way the Council dealt with Mrs X’s application to renew her blue badge. We consider further investigation will not lead to a different outcome.
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West Sussex County Council (25 023 374)
Statement Closed after initial enquiries Special educational needs 07-Jul-2026
Summary: We will not investigate this complaint that the Council issued the complainant’s child’s Education Health and Care plan without incorporating amendments she submitted, and has failed to communicate appropriately with her subsequently. This is because the complaint has been substantially upheld and investigation by the Ombudsman is unlikely to lead to a significantly different outcome.
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Surrey Heath Borough Council (25 023 572)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council deciding not to take further action against the owner of nearby land which contains unauthorised waste. There is insufficient evidence of Council fault to justify us investigating.
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Bury Metropolitan Borough Council (25 022 703)
Statement Closed after initial enquiries Child protection 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s investigation of his statutory complaint. The Council have agreed to provide a remedy for the delay identified. There is not enough evidence of fault in the Council’s investigation to warrant our involvement, and we could not add to the Council’s investigation.
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Norfolk County Council (25 023 582)
Statement Closed after initial enquiries Charging 07-Jul-2026
Summary: We will not investigate Mrs Y’s complaint, made on behalf of Mrs X, about the Council’s decision to treat financial gifts from Mrs X’s accounts to family members as a deprivation of assets and notional capital for care fees purposes. There is not enough evidence of Council fault to justify us investigating.
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Leeds City Council (25 023 645)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate Mrs X’s complaint about parking enforcement. This is because there is not enough evidence of fault to justify investigating.
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London Borough of Hackney (25 023 741)
Statement Closed after initial enquiries Homelessness 07-Jul-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her homelessness case. Parts of the complaint are late and there are no good reasons to investigate them now. For the parts that are not late, we could not achieve a worthwhile outcome or there is not enough evidence of fault to justify an investigation.