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Decision reason: Closed after initial enquiries Not upheld Upheld

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Dudley Metropolitan Borough Council (24 015 258)

Statement Closed after initial enquiries Trees 05-Feb-2025

Summary: We will not investigate this complaint about the Council’s failure to prune trees which are growing on land opposite the complainant’s home. There is insufficient evidence of fault in the Council’s decision-making process to justify an investigation.
Rochdale Metropolitan Borough Council (24 015 388)

Statement Closed after initial enquiries Child protection 05-Feb-2025

Summary: We will not investigate Mr X’s complaint about various alleged failings of the Council. The complaint is late and in part historic, and there is no good reason to exercise discretion to investigate these matters now. Even if that were not so, some of the matters complained of were also subject to or closely linked to matters subject to court action and we could not investigate them. Others were matters of data that would have been more appropriate for the Information Commissioners’ Office to deal with, or matters where the Council had offered a reasonable remedy.
North Yorkshire Council (24 015 403)

Statement Closed after initial enquiries Rights of way 05-Feb-2025

Summary: We will not investigate this complaint about what rights of way the complainant has over a lane. It is reasonable to expect the complainant to have contacted us sooner and, in any case, an investigation would not resolve the dispute.
Leeds City Council (24 015 688)

Statement Closed after initial enquiries Parking and other penalties 05-Feb-2025

Summary: We cannot investigate this complaint about the Council issuing the complainant a penalty charge notice for a parking contravention. This is because the complainant appealed to a statutory tribunal and as such we have no legal jurisdiction over the issue. We will not investigate the other part of the complaint with respect to the Council’s enforcement process. There is insufficient evidence of fault to justify an investigation.
London Borough of Sutton (24 015 767)

Statement Closed after initial enquiries Enforcement 05-Feb-2025

Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.
West Berkshire Council (24 015 916)

Statement Closed after initial enquiries Special educational needs 05-Feb-2025

Summary: We will not investigate this complaint that a school is trying to remove Mr X’s son from its roll. This is because the law prevents us from investigating what happens in schools, and because the Council is not responsible for Mr X’s child’s education provision.
London Borough of Havering (24 015 974)

Statement Closed after initial enquiries Parking and other penalties 05-Feb-2025

Summary: We will not investigate this complaint about an alledged failure by the Council to properly investigate a penalty charge notice it issued the complainant for a parking contravention. This is because the recipient of a notice has a right of appeal to a tribunal. The complainant could reasonably exercise that right of appeal and as such, we have no legal jurisdiction to investigate.
Kent County Council (24 016 072)

Statement Closed after initial enquiries Highway repair and maintenance 05-Feb-2025

Summary: We will not investigate this complaint about the Council’s response to tree maintenance and pruning. It is unlikely we would find fault and we could not achieve the outcome X is seeking.
Shropshire Council (24 016 252)

Statement Closed after initial enquiries Councillor conduct and standards 05-Feb-2025

Summary: We will not investigate this complaint about standards committees because there is not enough evidence of fault to justify investigating.
London Borough of Bromley (24 016 391)

Statement Closed after initial enquiries Council tax 05-Feb-2025

Summary: We will not investigate this complaint about Council tax enforcement costs because there is no evidence of fault and there was a court remedy.

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