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Decision reason: Closed after initial enquiries Not upheld Upheld

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Brighton & Hove City Council (25 008 477)

Statement Closed after initial enquiries Other 01-Sep-2025

Summary: We cannot investigate this complaint about a report the Council presented to a court. The law prevents us from investigating matters that have been subject to court proceedings.
Southend-on-Sea City Council (25 008 752)

Statement Closed after initial enquiries Parking and other penalties 01-Sep-2025

Summary: We will not investigate this complaint about an increase in the price of visitor parking permits. This is because there is insufficient evidence of fault by the Council and we could not achieve the outcome the complainant wants.
Bristol City Council (25 008 878)

Statement Closed after initial enquiries Other 01-Sep-2025

Summary: We cannot investigate Mr B’s complaint that the Council left his garden in a hazardous condition after it did maintenance work to a property it owns. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
West Northamptonshire Council (25 008 955)

Statement Closed after initial enquiries Council tax 01-Sep-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
Nottingham City Council (25 009 070)

Statement Closed after initial enquiries Council tax 01-Sep-2025

Summary: We will not investigate this complaint about Council tax support as there will be a right of appeal to a Valuation Tribunal.
North Norfolk District Council (25 009 092)

Statement Closed after initial enquiries Council tax 01-Sep-2025

Summary: We will not investigate this complaint that the Council did not notify the complainant of an extra council tax charge for a second home. This is because there is insufficient evidence of fault by the Council.
Dudley Metropolitan Borough Council (25 004 985)

Statement Closed after initial enquiries Land 01-Sep-2025

Summary: We cannot investigate this complaint the Council failed to enforce parking restrictions. That is because the law say we cannot investigate when the Council is acting as a social landlord.
Birmingham City Council (25 005 060)

Statement Closed after initial enquiries Council tax support 01-Sep-2025

Summary: We will not investigate this complaint about council tax support. This is because Ms X could have appealed to a Tribunal and there is insufficient injustice to justify an investigation.
North Devon District Council (25 005 612)

Statement Closed after initial enquiries Planning applications 01-Sep-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complaint is late. It is also unlikely we would find fault.
Sandwell Metropolitan Borough Council (25 005 999)

Statement Closed after initial enquiries Enforcement 01-Sep-2025

Summary: We will not investigate this complaint about the Council approving a planning application for a retaining wall, and the lack of response from building control when the complainant raised subsequent concerns about the wall’s safety. It is reasonable to expect the complainant to have contacted us sooner about the planning application decision, and there is insufficient evidence of fault in the way the Council latterly considered the safety concerns he raised.

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