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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52139 results

Leicester City Council (24 014 672)

Statement Closed after initial enquiries Council tax 06-Feb-2025

Summary: We will not investigate this complaint the Council refused to share information about a council tax account. There is not enough evidence of fault to justify our involvement.
Southampton City Council (24 014 707)

Statement Closed after initial enquiries Other 06-Feb-2025

Summary: We will not investigate this complaint that the Council incorrectly placed a street nameplate on Mr X’s land as Mr X is not caused a level of injustice from Council fault to justify our further action.
Royal Borough of Kensington & Chelsea (24 014 294)

Statement Closed after initial enquiries Homelessness 06-Feb-2025

Summary: We will not investigate this complaint about how the Council treated Ms X when she was homeless. The complaint is late without good enough reason to investigate it now. The alleged impact on Ms X’s health and earnings is more appropriately for the courts. The Council has not had a reasonable opportunity to consider another part of the complaint.
West Berkshire Council (24 014 796)

Statement Closed after initial enquiries Council tax 06-Feb-2025

Summary: We will not investigate this complaint about eligibility for a council tax exemption because there is insufficient evidence of fault by the Council.
London Borough of Brent (24 017 737)

Statement Closed after initial enquiries Enforcement 05-Feb-2025

Summary: We will not investigate this complaint about planning enforcement as there was an appeal to a Planning Inspector against the notice and a fine could be challenged in court.
Blaby District Council (24 017 804)

Statement Closed after initial enquiries Housing benefit and council tax benefit 05-Feb-2025

Summary: We will not investigate this complaint about the Council’s decision to recover a housing benefit overpayment from Mr X’s account. It is reasonable for him to appeal to an independent tribunal to challenge the Council’s decision on his benefit.
Bristol City Council (24 017 852)

Statement Closed after initial enquiries Councillor conduct and standards 05-Feb-2025

Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
Cambridgeshire County Council (24 018 046)

Statement Closed after initial enquiries Highway repair and maintenance 05-Feb-2025

Summary: We will not investigate this complaint that the Council has not responded to Mr X’s email following its rejection of his claim against its insurers. There is insufficient injustice caused to Mr X from this in isolation and the substantive matter is for the courts.
London Borough of Barking & Dagenham (24 018 262)

Statement Closed after initial enquiries Parking and other penalties 05-Feb-2025

Summary: We cannot investigate Mr X’s complaint about a Penalty Charge Notice. This is because Mr X has taken the matter to court.
Cornwall Council (24 018 485)

Statement Upheld Other 05-Feb-2025

Summary: We have upheld this complaint about delay in the children’s statutory complaints procedure. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

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