Essex County Council (25 007 984)

Category : Education > Special educational needs

Decision : Closed after initial enquiries

Decision date : 01 Sep 2025

The Ombudsman's final decision:

Summary: We cannot investigate this complaint about the Education, Health and Care Plan process. Ms X has appealed to the Tribunal which places the complaint outside our jurisdiction.

The complaint

  1. The complainant, whom I shall refer to as Ms X, complained about the Education, Health and Care Plan process for her son (Y). Ms X is unhappy with the school named and how the Council decided this. Ms X says the school named was unsuitable meaning she had to appeal to the Tribunal.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We cannot investigate a complaint if someone has appealed to a tribunal about the same matter. We also cannot investigate a complaint if in doing so we would overlap with the role of a tribunal to decide something which has been or could have been referred to it to resolve using its own powers. (Local Government Act 1974, section 26(6)(a), as amended)
  3. The First-tier Tribunal (Special Educational Needs and Disability) considers appeals against council decisions regarding special educational needs. We refer to it as the Tribunal in this decision statement.

Back to top

How I considered this complaint

  1. I considered information provided by the complainant and the Council.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. We cannot investigate Ms X’s complaint. This is because Ms X has appealed her son’s EHC Plan to the Tribunal. By law, this places all matters which relate to the EHC Plan outside our jurisdiction. This exclusion applies from when the appeal rights were available to when the Tribunal issued its decision. It includes the school named in the EHC Plan and how it was decided. Any alleged failings in the assessment process are not separable from the matter appealed to the Tribunal. The complaint is therefore outside our jurisdiction with no discretion to investigate.

Back to top

Final decision

  1. We cannot investigate Ms X’s complaint because she has used her right of appeal. The case is therefore outside our jurisdiction with no discretion.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings