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SearchResult - Local Government and Social Care Ombudsman

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Your search has 55054 results

  • Essex County Council (25 005 721)

    Statement Upheld Special educational needs 23-Oct-2025

    Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • Essex County Council (25 006 257)

    Statement Upheld Special educational needs 23-Oct-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Reading Borough Council (25 006 368)

    Statement Closed after initial enquiries Parking and other penalties 23-Oct-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s decision to issue her a penalty charge notice. This is because Ms X could have appealed to the tribunal about the matter.

  • Surrey County Council (25 006 528)

    Statement Closed after initial enquiries School transport 23-Oct-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for free home to school transport for his child. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • Hampshire County Council (25 006 599)

    Statement Closed after initial enquiries Other 23-Oct-2025

    Summary: We will not investigate this complaint about the Council’s refusal to respond to Mr X’s complaint. This is because there is not enough evidence of fault to warrant an investigation.

  • London Borough of Southwark (25 006 634)

    Statement Upheld Allocations 23-Oct-2025

    Summary: We will not investigate Miss X’s complaint that the Council delayed in repairing her kitchen window. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • Brighton & Hove City Council (25 006 754)

    Statement Closed after initial enquiries Managing council tenancies 23-Oct-2025

    Summary: We will not investigate this complaint about the Council refusing Mrs X’s request to succeed a tenancy. This is because we do not have the power to investigate complaints about the Council’s actions as a social landlord.

  • London Borough of Camden (25 008 408)

    Statement Closed after initial enquiries Allocations 23-Oct-2025

    Summary: We will not investigate this complaint about how the Council considered Ms X’s housing priority. There is not enough evidence of fault and significant injustice to justify an investigation.

  • Buckinghamshire Council (25 008 435)

    Statement Closed after initial enquiries Child protection 23-Oct-2025

    Summary: We will not investigate Mr X’s complaint about the allocated social worker on his child’s case. We cannot consider complaints about matters which are, or have been, subject to court proceedings. There is no sign of fault in the Council’s decision not to consider his complaint about the social worker further until the proceedings have concluded.

  • London Borough of Merton (25 008 581)

    Statement Closed after initial enquiries Parking and other penalties 23-Oct-2025

    Summary: We will not investigate Miss X’s complaint about a Penalty Charge Notice. This is because she could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Miss X to have followed this process.

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