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Decision reason: Closed after initial enquiries Not upheld Upheld

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North Tyneside Metropolitan Borough Council (25 005 327)

Statement Closed after initial enquiries School admissions 26-Jun-2025

Summary: We will not investigate Ms X’s complaint about the Council’s school admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Ms X to lose out on a school place.
Hertfordshire County Council (25 000 505)

Statement Closed after initial enquiries Fostering 26-Jun-2025

Summary: We will not investigate this complaint about the alleged attitude of a social worker in taking three and a half days to make a phone call. The situation is unlikely to have been an emergency and there is not enough evidence of fault or injustice to warrant our further involvement.
South Kesteven District Council (25 000 582)

Statement Closed after initial enquiries Planning applications 26-Jun-2025

Summary: We will not investigate this complaint about the way the Council’s Planning Committee considered a planning application. We have not seen enough evidence of fault in the Council’s actions. And we cannot achieve the outcome the complainant is seeking.
City of Doncaster Council (25 000 928)

Statement Closed after initial enquiries Child protection 26-Jun-2025

Summary: We will not investigate Mrs X’s complaint a Council employee connected to her family has interfered with and influenced decisions made about her children. The Council has investigated Mrs X’s concerns and confirmed the employee has not been involved or had access to records about Mrs X’s children. There is no realistic prospect of us finding evidence of fault that would justify our involvement.
Lancashire County Council (25 001 147)

Statement Closed after initial enquiries Child protection 26-Jun-2025

Summary: We will not investigate Ms X’s complaint about the actions of the Council in relation to a concern she raised about her child. This is because they have already been considered in Court proceedings or Ms X could have raised them in Court.
Somerset Council (25 001 148)

Statement Closed after initial enquiries Special educational needs 26-Jun-2025

Summary: We cannot investigate Mrs X’s complaint about her child’s education provision. This is because she has used her right of appeal to a tribunal. Investigation into poor communication by the Council would not lead to a different outcome.
North Yorkshire Council (25 001 453)

Statement Closed after initial enquiries Child protection 26-Jun-2025

Summary: We cannot investigate this complaint about the Council keeping Mr X’s grandchild in care. This is because the child’s residency was decided by a court. Any breach of a court order or request to change the child’s residency could only be decided by a court. It would therefore be reasonable for Mr X or a member of his family to go to court to seek re-unification with the child.
London Borough of Bromley (25 001 602)

Statement Closed after initial enquiries Child protection 26-Jun-2025

Summary: Miss X says the Council’s involvement with her children adversely affected her relationships with her children and ex- partner. We will not investigate because part of the Council’s involvement was considered in court and the law prevents us from investigating what happens as part of court proceedings. Further, we would not be able to link Miss X’s claimed injustice to any fault by the Council.
Sefton Metropolitan Borough Council (25 001 809)

Statement Closed after initial enquiries Child protection 26-Jun-2025

Summary: We will not investigate this complaint that the Council has declined to consider a complaint about the welfare of a child. This is because there is insufficient evidence of fault.
Torbay Council (25 002 014)

Statement Closed after initial enquiries Councillor conduct and standards 26-Jun-2025

Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

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