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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

London Borough of Hackney (25 010 115)

Statement Closed after initial enquiries Allocations 17-Dec-2025

Summary: We will not investigate this complaint about the Council’s housing allocations because there is not enough evidence of fault.
West Sussex County Council (25 010 209)

Statement Upheld Other 17-Dec-2025

Summary: We will not investigate Ms X’s complaint about further delays in the statutory children’s complaints process because we are satisfied with the actions the Council proposed.
Maidstone Borough Council (25 010 250)

Statement Closed after initial enquiries Council tax 17-Dec-2025

Summary: We will not investigate Mrs X’s complaint about Council tax arrears. We are satisfied with the action the Council has proposed to take. Other parts of the complaint are late.
Leeds City Council (25 010 278)

Statement Closed after initial enquiries Allocations 17-Dec-2025

Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.
Surrey County Council (25 010 464)

Statement Closed after initial enquiries Highway repair and maintenance 17-Dec-2025

Summary: We will not investigate this complaint about the Council failing to repair rising bollards at a junction near the complainant’s home. The Council has taken action which is a satisfactory way to address the complaint, and we are unlikely to achieve a more worthwhile outcome.
Chelmsford City Council (25 010 642)

Statement Closed after initial enquiries Other 17-Dec-2025

Summary: We will not investigate this complaint about the Council issuing a warning letter for littering. This is because the injustice is not significant enough to warrant an investigation.
Knowsley Metropolitan Borough Council (25 010 653)

Statement Closed after initial enquiries Disabled facilities grants 17-Dec-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a Disabled Facilities Grant. This is because there is not enough evidence of fault.
Westminster City Council (25 010 670)

Statement Closed after initial enquiries Other 17-Dec-2025

Summary: We will not investigate this complaint about the Council’s failure to prevent dampness spreading through a party wall with one of its properties. This is a civil matter and it is reasonable for the complainant to take the matter to the courts or the Housing Ombudsman if the Council is their freeholder.
Stockport Metropolitan Borough Council (25 010 761)

Statement Closed after initial enquiries Council tax 17-Dec-2025

Summary: We will not investigate Mr Z’s complaint about the Council’s handling of his council tax arrears. There is insufficient evidence of fault to justify investigation.
London Borough of Barnet (25 010 861)

Statement Closed after initial enquiries Council tax support 17-Dec-2025

Summary: We will not investigate this complaint about a council tax support overpayment. This is because it is reasonable to expect Ms X to appeal.

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