Local Government Ombudsman Logo

www.lgo.org.uk has experienced a problem

The website has encountered an error. The issue has been logged so that we can investigate the cause.

You can visit the home page and try browsing again. Please accept our apologies for any inconvenience caused.

You may still be able to use our online complaint service if you want to register a complaint or log into your account.

SearchResult - Local Government and Social Care Ombudsman

Decision search

What's this ?
  • Organisation
  • Decision type

  • Reference number
  • Date range

     

  • Sort Results

Show advanced search

Your search has 52507 results

  • London Borough of Ealing (25 006 110)

    Statement Closed after initial enquiries Parking and other penalties 26-Jun-2025

    Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged parking contravention. This is because it is reasonable for Mr B to put in formal representations, and if needed, appeal to London Tribunals.

  • Brighton & Hove City Council (24 022 929)

    Statement Closed after initial enquiries Safeguarding 25-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of the complaints he raised about the Council’s actions in relation to safeguarding and housing concerns. This is because an investigation would not lead to any different findings or outcomes. In addition, there are no worthwhile outcomes achievable as the substantive matters that led to the complaint have been resolved.

  • Manchester City Council (24 022 952)

    Statement Closed after initial enquiries Other 25-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council not maintaining an area of land which he says it is responsible for and the Council closing the reports he makes without taking appropriate action. This is because the alleged fault has not caused any significant personal injustice. In addition, there is insufficient evidence of fault.

  • London Borough of Southwark (25 000 090)

    Statement Closed after initial enquiries Other 25-Jun-2025

    Summary: We will not investigate this complaint about pest control treatments because there is insufficient evidence of fault by the Council.

  • South Cambridgeshire District Council (25 000 307)

    Statement Closed after initial enquiries Planning advice 25-Jun-2025

    Summary: We will not investigate this complaint about the pre-planning application provided by the Council. There is not enough evidence of fault in the Council’s actions to justify an investigation.

  • East Riding of Yorkshire Council (25 000 346)

    Statement Closed after initial enquiries Planning applications 25-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s highways officer’s consultee comments on his withdrawn planning application, or how the Council responded to his complaint. There is not enough evidence of fault by the Council to warrant us investigating. An investigation would not achieve any worthwhile outcome. There is insufficient significant injustice caused to Mr X by the Council to justify an investigation. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.

  • London Borough of Haringey (24 018 219)

    Statement Closed after initial enquiries Managing council tenancies 25-Jun-2025

    Summary: We cannot investigate this complaint about the Council’s decisions culminating in Miss X’s relative, Mr Y, being evicted from his council home. This is because the complaint has been made late. There are no good reasons to investigate as the eviction was subject to court action. Further, we are prohibited from considering the Council’s actions as social housing provider.

  • Stockport Metropolitan Borough Council (24 020 864)

    Statement Closed after initial enquiries Other 25-Jun-2025

    Summary: We will not investigate Ms X’s complaint about her daughter’s social worker reporting concerns to the police. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused significant injustice.

  • Worcestershire County Council (24 021 956)

    Statement Closed after initial enquiries Assessment and care plan 25-Jun-2025

    Summary: We will not investigate Mr D’s complaint about adult social care support when the person using the service, his relative Mr E, came home from hospital. The Council correctly assessed and offered support which Mr E declined. Mr D had been clear he should be present, but we cannot say the outcome would be different. Mr E did not ask for Mr D to be present or say the assessment could not take place without him.

  • Cleveland Fire Brigade (24 022 586)

    Statement Closed after initial enquiries Other 25-Jun-2025

    Summary: We will not investigate this complaint about Authority’s response to and actions at a fire. There is no significant personal injustice, and we cannot achieve the outcome the complainant is looking for.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings