Fenland District Council (25 011 635)

Category : Benefits and tax > Other

Decision : Closed after initial enquiries

Decision date : 15 Jan 2026

The Ombudsman's final decision:

Summary: We will not investigate Mr X’s complaint about business rates debt. We have no power to investigate matters which have been subject to court proceedings.

The complaint

  1. Mr X complains the Council are pursuing him for business rates debts from a time when he was not in control of the business.

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The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)
  3. We cannot investigate late complaints unless we decide there are good reasons. Late complaints are when someone takes more than 12 months to complain to us about something a council provider has done. (Local Government Act 1974, sections 26B and 34D, as amended)

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How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

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My assessment

  1. Mr X owns a business which has outstanding business rates debt from several years ago. The debt accumulated while Mr X was not in control of the business.
  2. The Council applied to the court for a liability order which was granted. We have no jurisdiction to investigate complaints about matters which have been subject to court proceedings so we cannot investigate this complaint.

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Final decision

  1. We will not investigate Mr X’s complaint. We have no power to investigate matters which have been subject to court proceedings.

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Investigator's decision on behalf of the Ombudsman

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