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Your search has 59748 results

  • Redditch Borough Council (25 027 182)

    Statement Closed after initial enquiries Councillor conduct and standards 19-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to investigate his complaint that a councillor breached the code of conduct. We have not seen enough evidence of fault to justify an investigation.

  • Broxtowe Borough Council (25 027 343)

    Statement Closed after initial enquiries Refuse and recycling 19-Aug-2026

    Summary: We will not investigate Ms X’s complaint about missed bin collections because the Council apologised, arranged additional collections, and sent reminders to staff. An investigation is unlikely to achieve anything further.

  • London Borough of Merton (25 027 360)

    Statement Closed after initial enquiries Other 19-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s decision about a Community Infrastructure Levy (CIL). It would have been reasonable for Mr X to appeal the decision to the Valuation Office Agency (VOA).

  • Kent County Council (25 027 607)

    Statement Closed after initial enquiries School transport 19-Aug-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application and appeal for free school transport for her child. This is because there is not enough evidence of fault by the Council to warrant investigation by us.

  • Preston City Council (25 028 262)

    Statement Closed after initial enquiries Council tax 19-Aug-2026

    Summary: We will not investigate this complaint about the Council not applying a council tax discount up until the date of Mrs X’s house sale. The law prevents us from investigating matters that have been considered in court.

  • Suffolk County Council (25 024 063)

    Statement Closed after initial enquiries Planning applications 19-Aug-2026

    Summary: We will not investigate this complaint about the way the Council dealt with a planning application. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

  • London Borough of Lewisham (25 024 173)

    Statement Closed after initial enquiries Homelessness 19-Aug-2026

    Summary: We will not investigate this complaint about the Council’s review of Mr X’s housing priority banding. There is not enough evidence of fault in the Council’s decision-making to justify us investigating.

  • Lincolnshire County Council (25 024 238)

    Statement Closed after initial enquiries Assessment and care plan 19-Aug-2026

    Summary: We will not investigate this complaint about the accuracy of Miss X’s needs assessment. This is because there is insufficient evidence of fault by the Council.

  • Sefton Metropolitan Borough Council (25 024 387)

    Statement Closed after initial enquiries Enforcement 19-Aug-2026

    Summary: We will not investigate this complaint about the Council’s actions in response to reports of breaches of planning control. There is not enough evidence of fault in the way the Council reached its decision to justify investigating.

  • London Borough of Croydon (25 024 432)

    Statement Upheld Other 19-Aug-2026

    Summary: We have upheld Ms X’s complaint about the Council’s delay in completing consideration of her complaints under the statutory procedure. The Council has agreed to resolve this complaint early by providing a proportionate remedy for the injustice caused to Ms X by the delay.

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