Decision search
Your search has 59748 results
-
Burnley Borough Council (25 028 020)
Statement Closed after initial enquiries Council tax 20-Aug-2026
Summary: We will not investigate this complaint about the Council removing a council tax single person discount. This is because the complaint is late and there is no good reason for this. There is also not enough evidence of fault to justify investigation. Matters regarding alleged data misuse are for the Information Commissioner’s Office.
-
Lewes District Council (25 028 538)
Statement Closed after initial enquiries Housing benefit and council tax benefit 20-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to recover a housing benefit overpayment. This is because it would have been reasonable for Mr X to have appealed to the Tribunal.
-
Knowsley Metropolitan Borough Council (25 029 531)
Statement Closed after initial enquiries Looked after children 20-Aug-2026
Summary: We will not investigate this complaint about the Council’s refusal to accept Miss X’s complaint under the children’s statutory complaints procedure. There is not enough evidence of fault by the Council to warrant our involvement.
-
Brighton & Hove City Council (25 024 114)
Statement Closed after initial enquiries Allocations 20-Aug-2026
Summary: We will not investigate this complaint about how the Council handled a homelessness case. This is because the Council's actions provide a suitable remedy and further investigation by the Ombudsman is unlikely to achieve a different outcome. There is insufficient evidence of fault in relation to the other matters.
-
West Berkshire Council (25 024 592)
Statement Closed after initial enquiries Special educational needs 20-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care assessment. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
-
Coventry City Council (25 024 736)
Statement Closed after initial enquiries Child protection 20-Aug-2026
Summary: We cannot investigate Miss X’s complaint about the Council’s actions which have been considered by a court in relation to the care of her child. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
-
London Borough of Waltham Forest (25 025 007)
Statement Closed after initial enquiries Homelessness 20-Aug-2026
Summary: We cannot investigate Miss X’s complaint about the Council’s decision-making regarding her homelessness application. This is because Miss X has already taken the matter to the County Court. We cannot investigate matters which have been subject to court proceedings, regardless of the outcome.
-
Essex County Council (25 025 550)
Statement Closed after initial enquiries Transport 20-Aug-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.
-
East Riding of Yorkshire Council (26 011 347)
Statement Upheld Other 20-Aug-2026
Summary: We have upheld this complaint because the Council delayed progressing a complaint to stage two of the children’s statutory complaints procedure. The Council has now agreed to resolve the complaint by completing its investigation without further delay.
-
Surrey County Council (26 011 871)
Statement Closed after initial enquiries School transport 20-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to withdraw school transport for the complainant’s children. This is because there is not enough evidence of fault by the Council to warrant an investigation.