Decision search
Your search has 59748 results
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Kent County Council (26 008 930)
Statement Closed after initial enquiries School transport 19-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision not to provide free post-16 transport to education. This is because there is not enough evidence of fault to justify an investigation.
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Derby City Council (26 009 886)
Statement Closed after initial enquiries School admissions 19-Aug-2026
Summary: We will not investigate this complaint about school admissions. This is because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.
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Leeds City Council (26 009 983)
Statement Closed after initial enquiries School admissions 19-Aug-2026
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the school admissions panel to warrant investigation.
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London Borough of Richmond upon Thames (26 010 340)
Statement Closed after initial enquiries Cemeteries and crematoria 19-Aug-2026
Summary: We will not investigate this complaint about burial fees. There is insufficient evidence of fault by the Council.
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Essex County Council (26 010 390)
Statement Closed after initial enquiries School transport 19-Aug-2026
Summary: We will not investigate this complaint about school transport provided by the taxi service commissioned by the Council. This is because further investigation would not lead to a different outcome.
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Oldham Metropolitan Borough Council (24 019 251)
Statement Upheld Friends and family carers 19-Aug-2026
Summary: The Council has already accepted that it was at fault for how it supported Mrs X as a special guardian, and that this caused her an injustice. Its proposed symbolic financial remedy, however, did not adequately recognise that injustice. It has now agreed to offer
Mrs X an increased payment in line with our guidance on remedies. -
Shropshire Council (25 004 976)
Statement Upheld Alternative provision 19-Aug-2026
Summary: Mrs X complained the Council failed to provide suitable alternative provision to her granddaughter when she could not attend school. We cannot investigate the period from January 2025 when the Council decided not to reassess the Education, Health and Care Plan which Mrs X appealed. The loss of education is too closely linked to the matters subject to appeal. For the period September 2024 to January 2025, we found fault causing uncertainty and consider the recommended action of an apology and symbolic payment provide a suitable remedy.
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Calderdale Metropolitan Borough Council (26 001 594)
Statement Upheld Special educational needs 18-Aug-2026
Summary: We have found fault with the Council for not securing alternative provision for Miss X’s son, Z for the first term after he stopped attending school. This caused Z to miss education. The Council has agreed to apologise and make a symbolic payment to Miss X.
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Surrey County Council (26 002 835)
Statement Closed after initial enquiries School transport 18-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his child free home-to-school transport. This is because there is not enough evidence of fault to justify an investigation.
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Bracknell Forest Council (26 003 055)
Statement Closed after initial enquiries Homelessness 18-Aug-2026
Summary: We will not investigate this complaint about Mr X’s housing. This is because there is not enough evidence of fault that would justify further investigation.