Decision search
Your search has 59748 results
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City of Doncaster Council (26 012 737)
Statement Closed after initial enquiries Noise 19-Aug-2026
Summary: We will not investigate this complaint that the Council failed to enforce an abatement notice for antisocial behaviour. This is because the complaint is late and I see no good reason to exercise discretion and consider it now.
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Statement Closed after initial enquiries Child protection 19-Aug-2026
Summary: We will not investigate this complaint about the Council’s refusal to accept Mr X’s complaint under the children’s statutory complaints procedure. There is not enough evidence of fault by the Council to warrant our involvement, and the substantive matters would be better placed with the Information Commissioner’s Office.
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Stoke-on-Trent City Council (26 013 156)
Statement Closed after initial enquiries Parking and other penalties 19-Aug-2026
Summary: We cannot investigate this complaint about the Council’s handling of a penalty charge notice. This is because Mr X has used his right of appeal to the Traffic Penalty Tribunal.
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Birmingham City Council (26 013 321)
Statement Closed after initial enquiries Trees 19-Aug-2026
Summary: We will not investigate this complaint about a dispute relating to the ownership of a tree. This is because only a court can decide the matter complained about.
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Staffordshire County Council (26 013 591)
Statement Closed after initial enquiries Other 19-Aug-2026
Summary: We cannot investigate this complaint about a school’s role in issuing a Fixed Penalty Notice for school non-attendance. The law prevents us from investigating complaints about the internal management of schools. For the rest, there is not enough evidence of fault in the Council’s decision not to consider Miss X’s resulting complaint, and further investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Parking and other penalties 19-Aug-2026
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect Mr X to apply to the Traffic Enforcement Centre to seek to regain his appeal rights, and then to appeal to a tribunal. We will also not investigate Mr X’s complaint about the Council’s handling of his representations about the matter. It is not a good use of resources to investigate complaints about complaint procedures when we decide not to deal with the substantive issue.
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Oxfordshire County Council (26 013 614)
Statement Closed after initial enquiries Highway repair and maintenance 19-Aug-2026
Summary: We will not investigate this complaint about a claim for damage to Mr X’s car. Mr X has an alternative legal remedy to pursue a claim of negligence through the courts. For the rest, it is not a good use of resources to investigate complaints about complaint procedures if we decide not to investigate the substantive issue.
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Knowsley Metropolitan Borough Council (26 013 700)
Statement Closed after initial enquiries School transport 19-Aug-2026
Summary: We will not investigate Ms X’s complaint about school transport to an out-of-borough Church of England school because there is not enough evidence of fault to justify an investigation.
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North Northamptonshire Council (26 013 735)
Statement Closed after initial enquiries Building control 19-Aug-2026
Summary: We will not investigate this complaint that the Council are liable for damage to X’s property due to inadequate building control inspections. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.
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Birmingham City Council (26 013 744)
Statement Closed after initial enquiries Council house sales and leaseholders 19-Aug-2026
Summary: We will not investigate Ms X’s complaint about delays in the Council progressing her Right to Buy application. It would be reasonable to expect her to use the statutory delay procedure and take the matter to court if necessary.