Decision search
Your search has 58735 results
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Isle of Wight Council (25 010 712)
Statement Not upheld Other 30-Jun-2026
Summary: Ms X says the Council did not properly manage her planning application resulting in its refusal. She says this delayed building work and impacted her financially. The Council was not at fault.
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London Borough of Hounslow (25 011 372)
Statement Not upheld Antisocial behaviour 30-Jun-2026
Summary: The Council was not at fault for its investigation into Ms X’s complaints about a potential statutory noise nuisance and its decision that a statutory nuisance did not exist. On balance, the Council correctly considered the relevant guidance and evidence, so we cannot criticise its decision. The Council was also not at fault for telling Ms X about her right to take private action.
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London Borough of Camden (25 012 448)
Statement Closed after initial enquiries Homelessness 30-Jun-2026
Summary: I have decided to end my investigation. This is because Mr X has appealed the Council’s section 202 review decision to the Court and I cannot investigate a complaint subject to court action.
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Surrey County Council (25 013 283)
Statement Upheld Special educational needs 30-Jun-2026
Summary: Miss X complained the Council failed to provide the education provision listed in her child’s education, health and care plan. We found the Council at fault. It failed to fully provide the provision required which caused Miss X’s child avoidable distress and increased anxiety about being out of education. The Council has agreed to apologise and make payment to recognise the injustice caused.
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Kent County Council (25 013 666)
Statement Not upheld Special educational needs 30-Jun-2026
Summary: Mr X complained the Council did not provide suitable education for his child when they could not attend college. He said the Council’s actions caused his child to miss out on education. We have ended our investigation into this complaint because Mr X complained about issues too closely linked to another of his previous complaints which we have already considered, and further investigation would not lead to a different outcome.
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Birmingham City Council (25 014 228)
Statement Closed after initial enquiries Allocations 30-Jun-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Stockton-on-Tees Borough Council (25 014 923)
Statement Not upheld Rights of way 30-Jun-2026
Summary: The Council was not at fault for its decision to install access control barriers along a public cycle route. The Council considered the relevant guidance and information when making its decision, so we cannot criticise it.
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Wakefield Metropolitan District Council (25 016 083)
Statement Closed after initial enquiries Enforcement 30-Jun-2026
Summary: We will not investigate this complaint about the Council deciding not to take planning enforcement action against a raised structure built at a property next to the complainant. There is insufficient evidence of fault in the way the Council reached its planning enforcement decision, and an investigation by the Ombudsman will not change that outcome.
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Manchester City Council (25 016 119)
Statement Closed after initial enquiries Homelessness 30-Jun-2026
Summary: We will not investigate this complaint about the Council’s failure to make an offer of housing within a particular timeframe to Miss X who is homeless. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Newham (25 016 311)
Statement Closed after initial enquiries Allocations 30-Jun-2026
Summary: We will not investigate this complaint about Ms X’s bidding on the Council housing register. This is because there is not enough evidence of injustice to justify further investigation.