Decision search
Your search has 52967 results
-
Birmingham City Council (24 023 309)
Statement Closed after initial enquiries Allocations 09-Jul-2025
Summary: We will not investigate this complaint about the Council withdrawing Miss X’s bid on a property. There is not enough evidence of fault to justify investigating the complaint.
-
Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate this complaint about the Council's handling of an insurance claim for damage as any Council fault did not cause injustice sufficient to justify our further involvement and the complainant had the right to make a claim in court.
-
Birmingham City Council (24 023 217)
Statement Closed after initial enquiries Disabled facilities grants 09-Jul-2025
Summary: We will not investigate Mr X’s complaint about damage caused when completing minor adaptations. The Council’s contractor has offered to take appropriate steps to rectify the damage and further investigation by us is unlikely to lead to a different outcome.
-
Slough Borough Council (25 000 072)
Statement Closed after initial enquiries Homelessness 09-Jul-2025
Summary: We will not investigate this complaint about the Council’s non-priority decision on a homelessness application. It was reasonable for Ms X to ask for a review of the decision and a further appeal to the County Court if this had been unsuccessful.
-
Mole Valley District Council (24 020 840)
Statement Closed after initial enquiries Trees 09-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council handled a complaint about high hedges and its decision to take enforcement action. This is because there is a right of appeal to the Planning Inspector that it is reasonable for him to use.
-
Elmbridge Borough Council (24 018 584)
Statement Closed after initial enquiries Allocations 09-Jul-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
-
Lancashire County Council (24 008 671)
Statement Upheld Special educational needs 09-Jul-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
-
North Northamptonshire Council (24 009 788)
Statement Upheld Special educational needs 09-Jul-2025
Summary: Mr X complained that the Council delayed in issuing a final Education, Health and Care Plan for his son, and failed to provide suitable alternative education while he had no school place. We find there has been fault causing a loss of suitable education for the son and avoidable distress and frustration for the family. The Council has agreed a symbolic payment for this injustice. We are therefore closing the complaint.
-
Barnsley Metropolitan Borough Council (24 010 490)
Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate Miss X’s complaint about how the Council considered an incident that occurred when she was working as a teacher. There is not enough evidence of fault to justify our involvement.
-
Royal Borough of Kingston upon Thames (24 021 489)
Statement Closed after initial enquiries Council tax 08-Jul-2025
Summary: We cannot investigate this complaint about Council tax arrears. This is because we cannot investigate matters about the start of court action or what happened in court. Additionally, we will not investigate a complaint about fault in Council tax billing, because we are unlikely to find fault in the Council’s actions and we cannot achieve the outcome Mr X is looking for.