Decision search
Your search has 58735 results
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Kent County Council (26 001 268)
Statement Closed after initial enquiries Other 01-Jul-2026
Summary: We will not investigate this complaint about the Council failing to respond to Mrs X’s subject access request. The Information Commissioner’s Office is best placed to consider this issue, and it is not proportionate to investigate the complaints handling issue on its own.
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Plymouth City Council (25 025 458)
Statement Upheld Special educational needs 01-Jul-2026
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Kent County Council (25 025 756)
Statement Closed after initial enquiries Fostering 01-Jul-2026
Summary: We will not investigate this complaint about how the Council has dealt with Ms X’s request for contact with a child in foster care. This is because there is not enough evidence the Council is at fault to warrant an investigation.
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West Northamptonshire Council (25 026 103)
Statement Closed after initial enquiries Council tax 01-Jul-2026
Summary: We will not investigate Miss X’s complaint about council tax. This is because it is reasonable to expect Miss X to appeal to the Valuation Tribunal if she disputes liability. The Ombudsman could not add to any previous investigation by the Council or achieve a different outcome.
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Southend-on-Sea City Council (26 003 128)
Statement Closed after initial enquiries Other 01-Jul-2026
Summary: We will not investigate this complaint about the Council breaching Miss X’s data. This is because the Information Commissioner’s Office is best placed to consider the issue.
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East Sussex County Council (26 004 245)
Statement Closed after initial enquiries School admissions 01-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.
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Wirral Metropolitan Borough Council (26 004 426)
Statement Closed after initial enquiries Assessment and care plan 01-Jul-2026
Summary: We cannot investigate Mr X’s complaint alleging that he is being prevented from having contact with his relative. This is because it concerns matters arising from a decision made by a court.
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Tewkesbury Borough Council (25 023 994)
Statement Closed after initial enquiries Disabled facilities grants 01-Jul-2026
Summary: We will not investigate this complaint about how the Council carried out adaptations to Ms X’s home that it funded by a Disabled Facilities Grant. This is because there is not enough evidence of fault to warrant our involvement.
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London Borough of Camden (25 025 340)
Statement Closed after initial enquiries Trees 01-Jul-2026
Summary: We cannot investigate Mr X’s complaint about a tree outside his home, which he says has encroached onto his property and caused damage. It is reasonable for Mr X to pursue any claim for costs through the courts.
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Hertfordshire County Council (25 028 294)
Statement Closed after initial enquiries Parking and other penalties 01-Jul-2026
Summary: We will not investigate this complaint about the Council not fairly considering Mrs X’s appeal against the refusal of her dropped kerb application. This is because any injustice is not significant enough to justify our involvement, and in any event there is insufficient evidence of fault.