Decision search
Your search has 59748 results
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North East Lincolnshire Council (25 026 972)
Statement Closed after initial enquiries Planning applications 23-Aug-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a planning application. There is not enough evidence of fault to justify us investigating.
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Liverpool City Council (25 027 305)
Statement Closed after initial enquiries Council tax 23-Aug-2026
Summary: We will not investigate this complaint about the customer service Mr X received when he contacted the Council regarding his council tax account, nor will we investigate the Council’s complaint handling following this. This is because Mr X has experienced insignificant injustice to warrant investigation.
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Statement Closed after initial enquiries Planning applications 23-Aug-2026
Summary: We will not investigate this complaint about determination of a planning application. This is because Mrs X had the right to appeal to the Planning Inspectorate.
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London Borough of Haringey (25 027 579)
Statement Upheld Council tax 23-Aug-2026
Summary: We will not investigate this complaint about council tax account handling. This is because the Council has, at our invitation, agreed to provide an improved remedy for the potential injustice caused by its faults.
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Suffolk County Council (25 027 777)
Statement Closed after initial enquiries School transport 23-Aug-2026
Summary: We will not investigate Ms X’s complaint about school transport because there is not enough evidence of fault to justify an investigation.
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Kingston Upon Hull City Council (25 028 902)
Statement Closed after initial enquiries Leisure and culture 23-Aug-2026
Summary: We will use our discretion not to investigate this complaint about the alleged actions of an organisation linked to the Council because we could not achieve anything worthwhile for Mr X.
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London Borough of Wandsworth (25 024 230)
Statement Upheld Special educational needs 23-Aug-2026
Summary: We will not investigate this complaint about Education Health and Care plan delays. Parts of this complaint is late, or it is reasonable for Miss X to take the issue to the Tribunal. On the parts of the complaint we could investigate, the Council has already offered a proportionate remedy. This removes the need for us to investigate.
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Statement Closed after initial enquiries Other 23-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of contact arrangements. This is because there is not enough evidence the Council is at fault to warrant an investigation.
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North Yorkshire Council (25 024 355)
Statement Closed after initial enquiries School transport 23-Aug-2026
Summary: We will not investigate Ms X’s complaint about school transport because there is not enough evidence of fault to justify an investigation.
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Norfolk County Council (25 024 603)
Statement Closed after initial enquiries Special educational needs 23-Aug-2026
Summary: We will not investigate this complaint about the management of the complainant’s son’s special educational needs. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation, and the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).