Decision search
Your search has 59748 results
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Hampshire County Council (26 013 305)
Statement Closed after initial enquiries Parking and other penalties 23-Aug-2026
Summary: We will not investigate this complaint about a parking enforcement matter. This is because we have decided any injustice is not significant enough to justify our involvement.
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Kingston Upon Hull City Council (25 018 883)
Statement Upheld Alternative provision 23-Aug-2026
Summary: The Council was at fault for failing to properly consider if it needed to arrange alternative education for Mr X’s child, W, when they struggled to attend school. This caused Mr X avoidable uncertainty about whether, had the Council not been at fault, it would have arranged education for W. To remedy Mr X’s injustice, the Council will apologise and make a symbolic payment. The Council will also take action to prevent fault in future.
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London Borough of Southwark (25 021 005)
Statement Closed after initial enquiries Homelessness 23-Aug-2026
Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application and the suitability of interim accommodation provided under the homelessness Relief duty. There is insufficient evidence of any fault in the Council’s handling of the application and offers of accommodation. It was reasonable for Mr X to challenge the Council’s decision to end its review duty and its decision that he was non-priority homeless by asking for a statutory review of these decisions.
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West Lancashire Borough Council (25 021 234)
Statement Closed after initial enquiries Allocations 23-Aug-2026
Summary: We will not investigate this complaint about Miss X’s application for social housing. It is unlikely an investigation would lead to a different outcome for Miss X.
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Luton Borough Council (25 021 586)
Statement Upheld Homelessness 23-Aug-2026
Summary: We will not investigate this complaint about how the Council dealt with a homelessness application. There is not enough evidence of fault to justify an investigation into how the Council reached its decision not to offer interim accommodation or financial help to Mr X. The Council offered an appropriate and proportionate remedy for Mr X’s loss of opportunity to seek a review of its decision that he was not in priority need.
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Suffolk County Council (25 023 424)
Statement Closed after initial enquiries Special educational needs 23-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of the Education, Health and Care planning process. There is insufficient evidence of fault to warrant an investigation.
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Royal Borough of Kingston upon Thames (25 025 963)
Statement Closed after initial enquiries Enforcement 23-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of a breach of planning control. There is not significant enough injustice to warrant investigation.
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New Forest District Council (25 026 229)
Statement Closed after initial enquiries Enforcement 23-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to take enforcement action against a breach of planning control. We have not seen enough evidence of fault in the way the Council made its’ decision.
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Buckinghamshire Council (25 026 496)
Statement Upheld Special educational needs 23-Aug-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Brighton & Hove City Council (25 026 788)
Statement Closed after initial enquiries Allocations 23-Aug-2026
Summary: We will not investigate Ms X’s complaint about the actions of the Council in connection with her housing issues. This is because we have no remit to investigate if someone has started court action.