Decision search
Your search has 59748 results
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North East Derbyshire District Council (26 004 739)
Statement Closed after initial enquiries Refuse and recycling 24-Aug-2026
Summary: We will not investigate Ms X’s complaint that the Council incorrectly sent her a warning letter regarding contamination of her recycling waste. The Council already apologised and removed the letter from its files. An investigation is unlikely to achieve anything else, and Ms X was not caused a significant injustice in any case.
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London Borough of Southwark (26 005 846)
Statement Closed after initial enquiries Refuse and recycling 24-Aug-2026
Summary: We will not investigate X’s complaint about a delay in delivering green waste bags because the Council apologised and an investigation is unlikely to achieve anything more. We will not investigate X’s complaint that the Council did not refund their £42 because the claimed injustice is not significant enough.
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West Northamptonshire Council (26 006 496)
Statement Closed after initial enquiries Parking and other penalties 24-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council refusing his application for parking restrictions. This is because there is insufficient evidence of fault by the Council.
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Liverpool City Council (26 007 808)
Statement Closed after initial enquiries School transport 24-Aug-2026
Summary: We will not investigate this complaint about a home to school transport application. There is not enough evidence of fault to warrant investigation.
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Salford City Council (26 008 172)
Statement Closed after initial enquiries Other 24-Aug-2026
Summary: We will not investigate this complaint about the Council misusing Ms X’s data. The Information Commissioner’s Office is best placed to consider the issue.
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Salford City Council (26 008 250)
Statement Upheld Homelessness 24-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s housing situation. We are satisfied with the Council’s actions or proposed actions so have ended our assessment.
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Statement Closed after initial enquiries Other 24-Aug-2026
Summary: We will not investigate Ms X's complaint about the Council's handling of her Subject Access Request (SAR). The Information Commissioner is better placed to consider complaints about access to information and compliance with data protection legislation.
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Manchester City Council (26 009 549)
Statement Closed after initial enquiries Traffic management 24-Aug-2026
Summary: We will not investigate Mr X’s complaint about the road marking layout outside his property. We could not add to any previous investigation by the Council and there is not enough evidence of fault to justify investigating. We will not investigate complaints about complaint procedures, if we are unable to deal with the substantive issue.
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Essex County Council (26 009 959)
Statement Closed after initial enquiries Traffic management 24-Aug-2026
Summary: We will not investigate Mr X’s complaint about how the Council considered his request to implement safety measures on a lane. This is because we could not add to any previous investigation by the Council and there is insufficient evidence of fault by the Council.
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Herefordshire Council (26 010 391)
Statement Upheld School transport 24-Aug-2026
Summary: We will not investigate this complaint about the Council withdrawing home to school transport. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.