Decision search
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Statement Closed after initial enquiries Special educational needs 24-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of her son’s Education, Health and Care Plan annual review. This is because the issue concerns the issue concerns the way the Council reached its decision about the contents of his Education, Health and Care Plan and that decision carried a right of appeal to a Tribunal which it would have been reasonable for Mrs X to use.
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Rochdale Metropolitan Borough Council (25 027 282)
Statement Closed after initial enquiries Council tax 24-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s use of attachment of earnings orders to recover unpaid council tax. It would be reasonable for him to challenge his liability at the Valuation Tribunal or ask the county court to set aside any liability orders. There is not enough evidence of fault in Council’s use of attachment of earnings orders, and it is not responsible for calculating the amount of deductions by Mr X’s employer.
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Breckland District Council (25 027 744)
Statement Closed after initial enquiries Council tax 24-Aug-2026
Summary: We will not investigate this complaint about council tax. This is because Miss X’s complaint is late and she had a right of appeal she could have used. There is not enough evidence of fault to justify investigation into more recent matters .
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Oxford City Council (25 027 868)
Statement Closed after initial enquiries Council tax 24-Aug-2026
Summary: We will not investigate Miss X’s complaint about poor communication. This is because any injustice is not significant enough to warrant an investigation.
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Surrey County Council (25 028 343)
Statement Closed after initial enquiries Special educational needs 24-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. This is because Mrs X had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for her to do so. We also cannot investigate issues about the internal management of a school.
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North Northamptonshire Council (25 028 405)
Statement Closed after initial enquiries School transport 24-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her child school travel assistance. This is because there is not enough evidence of fault by the Council to justify us investigating.
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Three Rivers District Council (25 028 894)
Statement Upheld Council tax 24-Aug-2026
Summary: We will not investigate this complaint about mismanagement of a council tax account as the Council has offered an appropriate remedy for the injustice that arose from this.
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Birmingham City Council (25 028 906)
Statement Upheld Council tax 24-Aug-2026
Summary: We will not investigate this complaint that the Council wrongly issued Mr X with a council tax summons as I am satisfied the Council’s subsequent actions have remedied the injustice that arose from this.
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Telford & Wrekin Council (25 029 534)
Statement Closed after initial enquiries Council tax 24-Aug-2026
Summary: We will not investigate this complaint about the Council incorrectly continuing to issue council tax exemption letters to Mrs X. This is because there is insufficient evidence of fault and Mrs X could appeal to the Tribunal.
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Surrey County Council (25 029 687)
Statement Closed after initial enquiries Special educational needs 24-Aug-2026
Summary: We cannot investigate Mrs X’s complaint about the content of an Education Health and Care Plan. Mrs X has appealed to the Tribunal about this matter and so the law says we cannot investigate.