Decision search
Your search has 59748 results
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Kent County Council (25 024 257)
Statement Closed after initial enquiries Other 24-Aug-2026
Summary: We will not investigate this complaint about Children’s Social Care services. This is because it relates to matters that have been the subject of court proceedings. We will not investigate matters that might be separable to those proceedings because we could not add to the Council’s response. Therefore there is no worthwhile outcome achievable by an investigation.
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Lancashire County Council (25 024 337)
Statement Upheld Special educational needs 24-Aug-2026
Summary: We upheld part of Miss X’s complaint about delay in the Education, Health and Care Plan process for her child, Y. The Council agreed to apologise and pay Miss X £950. We will not investigate the remainder about the suitability of the Y’s school because it is outside of our jurisdiction.
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Connaught Care (Huntingdon) Ltd (25 024 363)
Statement Closed after initial enquiries Residential care 24-Aug-2026
Summary: We will not investigate this complaint about the standard of care in a care home. We could not add to the investigations already carried out, nor could we achieve a more meaningful outcome.
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Sefton Metropolitan Borough Council (25 024 709)
Statement Closed after initial enquiries Child protection 24-Aug-2026
Summary: We will not investigate Mr X’s complaint about his dealings with Children’s Services in 2024 because there is nothing we could add to the Council’s response, and nothing worthwhile we could achieve by investigating his complaint now.
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Buckinghamshire Council (25 024 769)
Statement Upheld Special educational needs 24-Aug-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education, Health and Care Needs Assessment for Mr X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy, and this removes the need for us to investigate.
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East Sussex County Council (25 024 811)
Statement Closed after initial enquiries Special educational needs 24-Aug-2026
Summary: We cannot investigate this complaint about the Council’s failure to make alternative educational provision for the complainant’s child. This is because the complainant has used his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability), and the subject of the complaint is not separable from matters which have been, or could have been, considered by the Tribunal.
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East Sussex County Council (25 025 174)
Statement Closed after initial enquiries Child protection 24-Aug-2026
Summary: We cannot investigate this complaint about how the Council exercised its child protection duties. This is because it is about the start of a criminal investigation and the law prevents us from investigating these matters.
We will not investigate part of this complaint as we could not add anything significant to the investigation carried out by the Council and we cannot achieve the outcome the complainant wants. -
Wychavon District Council (25 025 695)
Statement Closed after initial enquiries Allocations 24-Aug-2026
Summary: We will not investigate this complaint about housing allocations. This is because there is not enough evidence of fault to justify investigating.
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Surrey Heath Borough Council (25 025 736)
Statement Closed after initial enquiries Other 24-Aug-2026
Summary: We will not investigate this complaint about how the Council conducted a Community Governance Review. This is because there is not enough evidence of fault to justify investigating.
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Suffolk County Council (25 025 787)
Statement Closed after initial enquiries Other 24-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s actions regarding Mr X’s child’s school attendance. Further investigation would not lead to a different outcome or achieve anything more for Mr X.