Decision search
Your search has 54155 results
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Cheshire East Council (25 007 090)
Statement Closed after initial enquiries Refuse and recycling 04-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s response to his concerns about his neighbour leaving their rubbish out in bin bags, and not responding to his complaint that the neighbour is using the rubbish as a form of anti-social behaviour (ASB). There is not enough evidence of Council fault nor sufficient significant personal injustice caused to him to warrant an investigation. We also cannot achieve the outcomes he seeks. We do not investigate councils’ complaint-handling where we are not investigating the issues giving rise to the complaint.
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Statement Closed after initial enquiries Allocations 04-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with Ms Y’s housing register application. There is insufficient evidence of injustice to Ms Y to justify an investigation.
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Ribble Valley Borough Council (25 007 293)
Statement Closed after initial enquiries Private housing 04-Nov-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of reports of disrepair in private rented sector housing. There is insufficient evidence of fault causing sufficient injustice to warrant further investigation.
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Leeds City Council (25 007 309)
Statement Upheld Special educational needs 04-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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East Devon District Council (25 007 596)
Statement Closed after initial enquiries Planning applications 04-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application for a development near his home. There is not enough evidence of fault to justify our involvement. We also cannot achieve the outcome the complainant wants.
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Manchester City Council (25 007 608)
Statement Closed after initial enquiries Antisocial behaviour 04-Nov-2025
Summary: We cannot investigate this complaint about the Council’s response to antisocial behaviour complaints. We have no remit to consider the Council’s actions in connection with its management of its social housing.
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Hampshire County Council (25 007 680)
Statement Closed after initial enquiries Domiciliary care 04-Nov-2025
Summary: We will not investigate this complaint about adult social care and the charges applied by the Council. This is because the complaint is late and there are no good reasons to apply our discretion to investigate the issues raised now.
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London Borough of Merton (25 007 682)
Statement Closed after initial enquiries Fostering 04-Nov-2025
Summary: We will not investigate this complaint about the Council’s involvement with Mr X’s family. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.
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London Borough of Southwark (25 007 792)
Statement Closed after initial enquiries Special educational needs 04-Nov-2025
Summary: We will not investigate this complaint about the SEN provision made by the Council for Ms X’s child. There is not enough evidence of fault by the Council to warrant our further involvement.
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London Borough of Bromley (25 007 832)
Statement Closed after initial enquiries Homelessness 04-Nov-2025
Summary: We will not investigate Ms X’s complaint about how the Council handled her tenancy when her landlord gave her notice. There is not enough evidence of significant injustice to warrant an investigation.