Decision search
Your search has 59748 results
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Durham County Council (25 024 636)
Statement Closed after initial enquiries Looked after children 08-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council refusing to investigate his children services’ complaint as we are unlikely to find fault in its decision not to do so. And we will not investigate the complaint itself as there are not sufficient reasons to disapply the 12 month legal restriction on our powers.
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Wiltshire Council (25 024 671)
Statement Closed after initial enquiries Charging 08-Sep-2026
Summary: We will not investigate Ms X’s complaint about recovery of care costs. There is not enough evidence of fault to justify investigating.
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West Berkshire Council (25 027 100)
Statement Closed after initial enquiries Planning applications 08-Sep-2026
Summary: We will not investigate Mr Y’s complaint about the handling of a planning application because there is insufficient evidence of fault in the Council’s actions to justify our involvement.
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London Borough of Newham (25 027 202)
Statement Closed after initial enquiries Looked after children 08-Sep-2026
Summary: We cannot investigate Miss X’s complaint about the Council’s involvement with her children. This is because the law prevents us from investigating anything that has been or is the subject of court proceedings.
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Bromsgrove District Council (25 027 422)
Statement Closed after initial enquiries Planning applications 08-Sep-2026
Summary: We will not investigate this complaint about planning permission because there is insufficient evidence of fault by the Council.
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West Northamptonshire Council (25 027 501)
Statement Upheld Residential care 08-Sep-2026
Summary: Miss X complained the care home failed to properly communicate with her about Mr X’s care and failed to meet her agreed reasonable adjustments. The Council was at fault, causing distress and upset. The Council has agreed to apologise to Miss X, make a payment to recognise the injustice and agree new reasonable adjustments.
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London Fire Commissioner (25 027 610)
Statement Closed after initial enquiries Health and safety 08-Sep-2026
Summary: We will not investigate this complaint about the Authority’s response to a bonfire. This is because we have decided any injustice is not significant enough to justify our involvement.
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Charnwood Borough Council (25 027 652)
Statement Closed after initial enquiries Private housing 08-Sep-2026
Summary: We cannot investigate this complaint about the Council’s decisions regarding property Mrs X owns because she has used her right to appeal to the First Tier (Property Chamber) Tribunal. We will not investigate the remainder of Mrs X’s complaint because she has not formally complained to the Council about them.
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Basingstoke & Deane Borough Council (25 027 954)
Statement Closed after initial enquiries Enforcement 08-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of planning matters at his property. It would be reasonable for Mr X to use his rights of appeal to the Planning Inspector against any planning decision he is unhappy about.
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Leicester City Council (25 027 979)
Statement Closed after initial enquiries Building control 08-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of a building control matter. This is because the complaint is late, the courts are better placed to determine any dispute over the Council’s costs and it would be reasonable for the complainants to make a claim against the Council for their losses at court.