Decision search
Your search has 59869 results
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Brighton & Hove City Council (25 018 020)
Statement Closed after initial enquiries Allocations 07-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s assessment of her housing priority. There is insufficient evidence of fault in the Council’s decision-making to justify our involvement.
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Surrey Heath Borough Council (25 018 119)
Statement Closed after initial enquiries Allocations 07-Jul-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. there is insufficient evidence of fault which would warrant an investigation. We will not exercise discretion to investigate a complaint about the suitability of temporary accommodation in 2023. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.
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Shropshire Council (25 018 825)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate this complaint about the Council’s actions relating to a Deprivation of Liberty Safeguards (DoLS) authorisation to place Ms X at a care home. This is because Mrs X has already asked the Court of Protection to consider this decision. The law will not allow us to consider a complaint where court action has started.
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Ipswich Borough Council (25 019 665)
Statement Closed after initial enquiries Allocations 07-Jul-2026
Summary: We will not investigate Miss X’s complaint about the length of time she has been waiting on the housing register. This is because there is not enough evidence of fault to warrant our involvement.
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London Borough of Hounslow (25 021 049)
Statement Closed after initial enquiries Enforcement 07-Jul-2026
Summary: We will not investigate this complaint about the Council’s actions on reports of breaches of planning control, building regulations and House of Multiple Occupation licensing. We have not seen enough evidence of fault to justify an investigation. Also, it is reasonable to expect the complainant to contact the Information Commissioner’s Office with his concerns about access to information. Finally, it is not a good use of public resources to investigate a complaint about a failure to follow the complaint procedure, when we are not investigating the substantive issues.
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Shropshire Council (25 021 362)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s administration of the ‘Homes for Ukraine’ scheme. Mr X has filed a claim at court against the Council and therefore his complaint is out of our jurisdiction.
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Sandwell Metropolitan Borough Council (25 021 813)
Statement Closed after initial enquiries Homelessness 07-Jul-2026
Summary: We will not investigate this complaint about Ms X’s housing. This is because the issues complained of carried a right of appeal to a county court which it was reasonable for her to use.
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Essex County Council (25 023 290)
Statement Closed after initial enquiries Transport 07-Jul-2026
Summary: We will not investigate this complaint about the way the Council dealt with Mrs X’s application to renew her blue badge. We consider further investigation will not lead to a different outcome.
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West Sussex County Council (25 023 374)
Statement Closed after initial enquiries Special educational needs 07-Jul-2026
Summary: We will not investigate this complaint that the Council issued the complainant’s child’s Education Health and Care plan without incorporating amendments she submitted, and has failed to communicate appropriately with her subsequently. This is because the complaint has been substantially upheld and investigation by the Ombudsman is unlikely to lead to a significantly different outcome.
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Surrey Heath Borough Council (25 023 572)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council deciding not to take further action against the owner of nearby land which contains unauthorised waste. There is insufficient evidence of Council fault to justify us investigating.