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  • Transport for London (26 007 231)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate this complaint about Transport for London’s handling of three penalty charge notices. This is because Transport for London has agreed to cancel the penalty charge notices and it is unlikely further investigation would achieve anything more for Mrs X.

  • Royal Borough of Greenwich (26 007 446)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice as Mr X had a right of appeal to a Tribunal, and we cannot achieve the outcome he wants. We will not investigate the officer conduct as a separate matter as any injustice arising from this is not sufficient to justify investigating.

  • North East Lincolnshire Council (26 008 857)

    Statement Closed after initial enquiries Leisure and culture 07-Jul-2026

    Summary: We will not investigate X’s complaint about the Council’s decision to make changes to a public space. This is because the issues raised have not caused X a significant personal injustice.

  • Huntingdonshire District Council (26 008 925)

    Statement Closed after initial enquiries Council tax 07-Jul-2026

    Summary: We will not investigate this complaint about the Council’s initial handling of X’s council tax account, or its decision on whether X is entitled to single person’s discount. Part of X’s complaint is late and there are no good reasons to consider it now. Additionally, there is no evidence the Council has considered a complaint about a decision on single person discount and so we will not consider a complaint about that matter until it has done so.

  • London Borough of Southwark (26 008 949)

    Statement Closed after initial enquiries Other 07-Jul-2026

    Summary: We will not investigate X’s complaint that the Council delayed reviewing restrictions it placed on X’s contact. This is because part of the complaint is made late and any recent delay in carrying out a review has not caused X a significant enough injustice.

  • Trafford Council (26 008 990)

    Statement Closed after initial enquiries Council tax 07-Jul-2026

    Summary: We will not investigate this complaint about council tax liability because there is a right of appeal to the Valuation Tribunal. 

  • Liverpool City Council (26 009 004)

    Statement Closed after initial enquiries Child protection 07-Jul-2026

    Summary: We will not investigate this complaint about the Council’s actions after X told it about safeguarding concerns relating to a child. There is another body better placed to consider X’s complaint, and it is unlikely we would find fault with how the Council decided on the action it needed to take.

  • Milton Keynes Council (26 009 010)

    Statement Closed after initial enquiries Highway repair and maintenance 07-Jul-2026

    Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.  

  • Somerset Council (26 009 022)

    Statement Closed after initial enquiries Highway repair and maintenance 07-Jul-2026

    Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.

  • London Borough of Wandsworth (26 009 023)

    Statement Closed after initial enquiries Other 07-Jul-2026

    Summary: We cannot investigate this complaint about the Council’s actions relating to a civil penalty for a housing related matter. This is because X has already used an appeal right to the First-tier Tribunal, and the law does not allow us to consider a complaint where another legal remedy has been used.

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